National Account Manager

5 months ago

Auckland City, New Zealand Team Global Express Full time

Location: Upper North Island
Full time
- **Be a part of an exciting companywide transformation.**:

- **Collaborate with industry and technical experts to grow your knowledge.**:

- **Immerse yourself in our inclusive, diverse, and supportive culture.**

**Connecting people and communities| Driving eCommerce | Moving New Zealand**

Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand from Kaitaia to Invercargill.

We are a customer-centric, safety-obsessed business with a high-performing, values-based team. We move the companies that drive the world, enabling New Zealand to flourish.

As we continue to progress our transformational journey, we have an exciting opportunity for a National Account Manager to join our team.

**Ngā āhuatanga kei a mātou: What we offer**:

- Our people and customers are at the heart of everything we do.
- State of the art facilities, with a diverse team, in a fast paced and dynamic industry
- Access to medical cover, discounted national holiday homes and retailer discounts.
- Career and development opportunities are endless, nationally from Kaitaia to Invercargill and across the Tasman with our TGE family in Australia.

**He angitūtanga: The opportunity**

We are looking for an experienced National Account Manager to develop and oversee and grow relationships with key clients, on a national scale. You will be responsible for setting and achieving annual sales targets. Customers are our number one priority; your responsibility is ensuring that our customer requirements are met in a timely manner, placing the customer at the forefront of all decision and actions to exceed expectations.

Additional key responsibilities:

- Identify potential areas of growth, including cross selling or upselling products to existing customers.
- Identify and grow opportunities and collaborate with wider sales team to ensure maximum growth.
- Establish and maintain a call cycle frequency to optimise customer experience and maintain appropriate customer contact levels.
- Actively and successfully manage the sales process from start to finish including managing and maintaining your sales pipeline, ensuring all sales enquiries are followed through.
- Develop and maintain trusted relationships with clients to determine their existing and future business needs.
- Ensure reporting is up to date and accurate (meetings, calls, opportunities etc) and provide monthly KPI reports to customers where agreed.
- Attending industry events; tradeshows and networking events to aid in the development of new business revenue.
- Support sales and marketing initiatives.

**He kōrero mōu: About you**

We are looking for a strong communicator that can demonstrate the ability to influence others in sound judgment and decision-making.

Additionally, you will have:

- Great interpersonal skills and have great customer service ethos.
- To be a creative thinker, solutions and delivery focused.
- Relevant qualification and/or proven experience working in a relevant sales / account management role.
- Have good business acumen and comfortable dealing with business owners and senior managers.
- Ability to prospect, establish and build new customer relations.
- The ability to build effective working relationships at all levels of an organisation.
- Proficient with the Microsoft Office suite.

Diversity, Equity, Inclusion, Belonging, Sustainability, and the Environment are part of our DNA so come support us on our journey.

Ensuring we do our part to preserve Aotearoa’s environment, we are committed to our carbon reduction goals for 2030. We are actively managing carbon footprint with Toitū Envirocare and are proud members of the Sustainability Business Council.

**Me pēhea te tono: How to apply?**

This is a phenomenal opportunity to join an awesome company and team so express your interest today.

**Team Global Express is an Alcohol and Drug Free Workplace. Pre-employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.**

All applicants must hold legal entitlement to work in New Zealand.

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