National Account Manager

1 week ago

Auckland City, New Zealand Danone Full time

About the job
Join us at **Danone,** where your work touches lives and contributes to a healthier world. As a **global leader** with a unique health-focused portfolio in food and beverages we are driven by a **mission to bring health through food** to as many as possible. Embedded in our culture is a **profound sense of purpose** and a commitment to innovation, sustainability, and community. At Danone we believe in the **power of our people, **and we are dedicated to creating an environment where our core values of **humanism, openness, enthusiasm, and proximity** lead the way to achieve our goals. We are proud to be a B Corp certified organisation which is reshaping the future of food, one delicious, nutritious product at a time.

**A**BOUT THE JOB**

We have a fantastic new opportunity for a **National Account Manager** to join our Specialised Nutrition team in Auckland, NZ. This **10-month maternity cover contract role** will focus on two of our most dynamic accounts—Woolworths and Chemist Warehouse. In this role, you will play a pivotal role in driving customer engagement and showcasing your strong commercial acumen. You will also be responsible for managing the forecast and delivery of financial performance on a monthly basis.

Your **responsibilities** will include (but are not limited to)**:

- **Trade Engagement**:Act as the primary contact for Woolworths and Chemist Warehouse in NZ, executing joint business planning, managing customer P&Ls, tracking retail partner performance, leading the Category Review Process, managing account-specific marketing activities, and handling ad hoc business dealings in line with our Channel strategies.
- **In Market Execution**: Ensure the execution plan is internally resourced and externally aligned to ensure full delivery of the Customer Business Plans consistent with the company commercial calendar and track initiative outcomes using Financial ROI analysis.
- **Budget Management** Ensure the execution of the agreed Customer Business plans within the appropriate Discretionary Spend and A&P budgets****:

- **Customer Voice into Danone**:Bring customer’s insights and perspective into business, contribute to monthly Demand Planning, drive growth initiatives, and collaborate with partner functions for market execution excellence.
- **Forecast & supply management**:Collaborate with Demand Teams to ensure accurate customer forecasts for supply consistency, and adjust plans based on variances

About you
You are an experienced **Account Manager** with a background in the FMCG sector, looking to advance your career. You excel at developing meaningful relationships with key account contacts and internal stakeholders. You navigate uncertainty and solve problems with agility, leveraging your strong business acumen to identify risks and opportunities.

**Ideally you will have**:
***
- Experience in leading key accounts and managing stakeholder relationships within the grocery/pharmacy channels.
- Exposure to Field Sales, Consumer or Trade Marketing, and Category Management.
- Proven excellence in creating and delivering Category/Retailer Reviews.
- Strong financial literacy with the ability to optimize promotional programs, creatively enhance financial outcomes, leverage data insights for business and customer strategies, and effectively manage P&L.
- Experience in forecasting.
- Proficiency in MS Office and EPOS data suites (AC Nielsen / IRI Aztec).
- A results-driven, strategic mindset with a strong sense of ownership, accountability, and problem-solving skills.

About us
At Danone, we aim to inspire healthier and more sustainable eating and drinking practices, in line with our **Vision -** **Danone, One Planet. One Health**. We operate across four business lines**:Essential Dairy and Plant-Based Products**, **Waters**, **Early Life Nutrition**, and **Medical Nutrition**. Our **headquarter is in France**, we have offices in **55 countries** across the globe and our **products are sold in over 120 markets**. We have been around for more than a century and are the proud owner of some of the best-known brands worldwide including favorites like YoPro, Activia, Aptamil and Karicare

**Danone ANZ** focuses on dairy and specialized nutrition products for infants and adults and is proud to be awarded the **Great Place to Work accreditation winner for ANZ in 2023** - a globally recognised program where we feature as one of Australia’s top places to work.

**Visit our website **WE ARE DANONE **to know more about us.**

**WE OFFER**

We truly value our **Danoners** and strive to make their experience exceptional by creating a positive and fulfilling environment for everyone. Our unique benefits are designed to enhance the lives and provide genuine value.
- A high-performing, **collaborative team culture**:

- **Flexible** **Hybrid** working
- Thank Danone it’s Friday **3pm finishes every Friday**:

- **Diverse and inclusive** work environment
- Personalised **learning opportuni

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