IT Manager

1 month ago


Auckland, Auckland, New Zealand Adecco NZ Full time

A high-level IT Manager role based in Auckland, working for a leading IT solutions provider. The ideal candidate will have 5+ years of experience in managed service provider environments, providing top-notch customer service and technical assistance.

Key Responsibilities:

  • Resolving complex technical issues and enabling clients' day-to-day operations to run smoothly.
  • Mentoring junior engineers and providing training on cloud technologies.
  • Handling high volumes of tickets and conducting in-depth investigations of incidents.
  • Triaging and prioritizing tickets to keep the workflow smooth and clients satisfied.

Qualifications and Skills:

  • Strong background in IT, including hands-on experience in managing and mentoring technical support roles.
  • Demonstrated technical acumen and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proactive problem-solving skills and a bachelor's degree in computer science or a related field.

What's on Offer:

  • Opportunities for professional development and career growth.
  • Work in a dynamic, supportive team environment.
  • Be a key player in a fast-paced, innovative tech team.

This role is ideal for those seeking a challenging and rewarding IT Manager position in a progressive and innovative environment.



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