Booking Administrator Outpatients
2 weeks ago
- Monday to Friday shifts
- Come and be part of our story
Mō te tūnga | About the role
Christchurch Outpatients Booking Administration team schedule and manage clinics for six services.
Every day in Christchurch Outpatients is different with administration staff assisting the SMO and Nursing team to manage/book outpatient clinics that will be held in this facility.
Aspart of the Administration and Clerical Pay Equity Claim settlement this rolehas been mapped to National Band 5/Profile 5BForfurther information about the administration and clerical pay equity settlementplease follow the link below:
Administration and Clerical Pay Equity - Te Whatu Ora -Health New Zealand
In this role, you will be responsible for:
- Providing great service and direction to customers, staff and whānau
- Professional timely service
- All aspects of administration
- Coordinate and manage patient booking
- Liaise with internal and external stakeholders
- Answering department telephone
- Support Front of House staff when required
Ngā pūkenga me ngā wheako | Skills and experience
This role requires the following:
Essential:
- Excellent customer service skills people focused
- Excellent organisational, time management and problemsolving skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Intermediate to advanced user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an administrator role.
Desired:
- Broad administrative experience in a healthrelated field
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient management system)
- Awareness of people of differing cultural backgrounds.
Mō mātou | About Us
- "Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do"_
We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.
The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our
ā Mātou Uara (Our Values):
- Care and respect for others
- Manaaki me te whakaute i te tangata.
- Integrity in all we do
- Hāpai i ā mātou mahi katoa i runga i te pono.
Responsibility for outcomes
- Te Takohanga i ngā hua
Ngā
hua | Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey.
We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you
Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury
Nau mai, haere mai, tauti mai
Position description
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