Booking Administrator Outpatients

2 weeks ago

Christchurch, Canterbury, New Zealand New Zealand Government Full time
Permanent

40 hours /week

  • Monday,
to Friday shifts

  • Come
and be part of our storyMō
te tūnga | About the role
Christchurch Outpatients Booking Administration team schedule and
manage clinics for six services. Every day in Christchurch Outpatients is
different with administration staff assisting the SMO and Nursing team to
manage/book outpatient clinics that will be held in this facility.
We - re
looking for an amazing person whose personality is welcoming and friendly. If
you can prioritise multiple work tasks, enjoy working in a high functioning
team, and have a passion for arranging administration tasks for our patients we
and once you understand the tasks and systems can be self-directed making the
role your own.
As part of the Administration and Clerical Pay
Equity Claim settlement this role has been mapped to National Band 5/Profile 5b
For further information about the administration
and clerical pay equity settlement please follow the link below:
In this

role, you will be responsible for:

  • Providing
great service and direction to customers, staff and whānau

  • Professional
timely service

  • All
aspects of administration

  • Coordinate
and manage patient booking

  • Liaise
with internal and external stakeholders

  • Answering
department telephone

  • Support
Front of House staff when required Ngā
pūkenga me ngā wheako | Skills and experience
This

role requires the following:

Essential:

  • Excellent customer service skills people
focused

  • Technically savvy quick at picking up new
  • Excellent organisational, time management and
problem-solving skills

  • Ability to achieve accuracy and maintain
attention to detail

  • Ability to meet deadlines and work
unsupervised

  • A team player
  • Intermediate to advanced user in the Microsoft
suite of products e.g. Word, Outlook, Excel

  • Excellent keyboard skills
  • High level of written and verbal communication
skills

  • Demonstrated perceptiveness and a proactive

approach in an administrator role

Desired:

  • Broad administrative experience in a
health-related field

  • Knowledge of medical terminology
  • Familiarity with the public hospital system
(including the patient management system)

  • Awareness of people of differing cultural
backgrounds.
Mō mātou | About Us

  • Ko ngā tāngata, te
mātua mahi - Putting people at the heart of all we do

  • We are committed to
honouring Te Tiriti o Waitangi and its principles by ensuring our partnership
with Māori are at the forefront of all our conversations. We believe in
improving, promoting, and protecting the health and well-being of the
Canterbury and the West Coast community.
The culture
at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our ā

**Mātou Uara (Our Value

- s)**:

  • Care
and respect for others - Manaaki me te whakaute i te tangata.

  • Integrity
in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.

  • Responsibility
for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at
the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support
you along your journey. We offer great coaching, mentoring and learning
outcomes for all staff. We are always improving our facilities across all
campuses and have amazing discounts from select retailers, restaurants and
businesses. At Te Whatu Ora [Health NZ], you are part of something greater than
yourself and encouraged to be your unique self
Tono
site here. Contact
additional information.
We have a range of
clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury,
there could be a place for you
Please visit our
careers website for other roles and find your ideal fit within the Te Whatu Ora
[Health NZ] Waitaha Canterbury
The Future of the
Health Industry
It will be a condition of employment for this role that you are
that you are vaccinated against Covid-19. This vaccination requirement includes
gaining Booster Dose. As a person working in the health and disability sector
you will come into contact with a large number of people, some of whom may be
vulnerable. Without a vaccine, there is the risk that you may contract
Covid-19 or pass Covid-19 to other staff. This can place an increased burden on
our healthcare system. The requirement to be vaccinated is to keep you
safe and also to endeavour to protect others against the potential transmission
of Covid-19 as a result of you contracting it in the course of your employment.
Nau mai, haere mai,
tauti mai

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