Sales Support Coordinator
5 days ago
Open Country Dairy's story is a fantastic New Zealand story of growing from small origins, to be the largest independent dairy processor in New Zealand and a major player in the global dairy trade. Our passionate and driven team is the foundation of our success and will see Open Country continue our impressive growth into the future.
About the Role:
As a Sales Support Coordinator, you'll ensure customer requirements are captured accurately and processed on time, helping maintain smooth operations and strong cash flow. You'll manage the sales order process from quote to shipment, liaise with customers, and work closely with Market Managers and Supply Chain to deliver outstanding service.
Key Responsibilities:
- Prepare and manage sales contracts and order packs
- Coordiante shipping instructions, labels and compliance documentation
- Monitor and update NAV system for sales order and changes
- Support Key Account customers with pricing, contract updates, and additional charges
- Drive continuous improvement in processes and systems
What We're Looking for:
- Experience: Minimum 2 years in Sales Support or Documentation roles, ideally within the dairy or primary industry
- Knowledge: International trade, export sales process, and enterprise systems (NAV or similar)
- Skills: Strong communication, problem - solving, and organisational skills
- Attributes: Accurate, resilient, customer - focused, and able to thrive in a dynamic environment.
If you think you have the talent and are ready to step into a fast-paced environment, eager to make your mark and shine, click "apply" now.
Application closes on 12 December 2025
Applicants must have legal rights to work within NZ at the time you apply.
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