Motor Assessor

**Why you'll love working with Tower**

At Tower, we live and breathe our values - they are at the heart of every interaction. **Our people come first, **we pride ourselves on creating a diverse and inclusive space that allows our people to thrive. Encouraging everyone to bring their whole selves to work, we aim to represent the diverse communities we work in and with. We celebrate all ages, genders, sexual orientations, races, religions, and everything else that helps to make our culture special. We are proud holders of the Rainbow and DV Free Ticks which are important to us.

We also have a plan to lead our industry forward into a more customer-centric future with innovation and disruptive thinking, as a unique Kiwi and Pacific insurance provider operating for over 150 years, with roots all the way back to Dunedin.

**What will you be doing?**

Tower Motor Assessing is a small, cohesive, and supportive team who recognise the importance of succeeding together. We understand the value of cost control, a profitable repair network and a customer-centric outcome with every job. You will build relationships with our clients, repairers, and other internal and external customers.

We conform to our own rules and we're doing things differently and getting results. We have a new and exciting approach that an aspiring Motor Assessor is welcome to be a part of. In this Motor Assessing role, you will be mobile and make use of your company car to meet clients and repairers on site and in workshops while being provided support from our Coordinators, Claim Consultants and your peers.

The energetic and exciting Motor Assessing Team has delivered many successes through the last financial year, and we're not finished yet. We believe this is the best assessing opportunity in the industry today and you will get all the support you may need to keep your career on track.

Your trade qualifications will give you confidence to oversee every aspect of vehicle repairs including cost control, manufacturer recommended techniques, parts sourcing, service level compliance and complaints resolution.

Your business acumen will allow you to spot trends, opportunities and challenges that require attention and by raising those you shall be instrumental in making Tower the lead insurer to do business with.

In return for your skills and efforts. Tower will provide you with support, career growth opportunities, I-Car training, updates on technology and much more. You will also have exposure to the Claims Recovery, Claims Technical, Underwriting and a forward-thinking leadership team.

**What you'll need**

**To be successful in this role, you will also be able to demonstrate the following**:

- Qualification and experience in Auto Electrical or Rural Machinery would be an advantage.
- Ability to identify, diagnose and resolve problems.
- Strong analytical and negotiation skills.
- A go-getter attitude.

**What we'll bring**

You'll be working with a manager and a leadership team who are very experienced and known for developing motivated individuals into long, stable, and rewarding roles and careers.

How about a company car and a return to traditional assessing practices where you get to spend time on the road, in workshops and meeting people face to face?

**Highlights include**:

- Our people come first as we offer 16 weeks of paid leave for the primary carer and 4 weeks of paid leave partner's leave.
- A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional eight days of leave. So up to six weeks off
- Annual Performance Review where you get to showcase your progression.
- Wellness leave instead of sick leave so you can proactively look after your health and wellbeing
- Career growth - we promote internal capability; we also have programmes that recognise star performers.
- Flexible workplace opportunities at our beautiful 6 Green Star Fanshawe St office packed with modern technologies, stand-up desks, open space and coffee machines in two large modern kitchens with cafe-inspired dining areas.
- Discounts on Tower insurance products of up to 50%
- Free Life Insurance of up to four times your annual base salary
- Paid parental leave top up for 16 weeks.
- Retail deals and discounts with Les Mills, JB Hi-Fi, PB Tech, The Coffee Club
- Warehouse Stationery and more