Telesales Account Manager

**We have an exciting opportunity to join our team in Penrose as a Telesales Representative.**

**Are you a highly motivated individual, that has a niche for sales and is driven by achieving targets?**

**About the business**

As New Zealand's only dedicated business mail specialist, we've provided Kiwi businesses with mail solutions for over 40 years.

In the 1970s, as an interchange system for lawyers exchanging documents between practices. We have grown to become leaders in business mail communication through hard work, passion, and commitment. Our nationwide team of friendly and experienced people is dedicated to providing fast, secure and cost-effective services to help you get the most out of your business day.

At DX Mail, we have an inclusive work environment and actively embrace people's diversity, ideas, talents, and experiences. Our vision and values are at the heart of all that we do, with a team genuinely committed to creating millions of moments of happiness and possibilities for our employees - just as we are for our customers.

**What will you do**

Reporting to Sales Manager, the focus is to support maintaining and growing key relationships within our customer base. You also need to provide proactive customer service to ensure growth in sales and identify opportunities to increase the DX Mail services.
- Develop and maintain relationships with key internal and external stakeholders
- Maintaining and growing existing business
- Identifying and bringing in new business for the company through a variety of sales techniques
- Marketing the company's image and services
- Organizing campaigns to support the sales objectives
- Achieve the weekly/monthly revenue targets

**About you**

Being people and solutions focused. You must have a genuine passion for selling and providing solutions that work for our new and existing customers.

You will need to be a strong team player and have good interpersonal skills. You will also show initiative, be energetic and enthusiastic and be able to work under pressure.

The successful applicant will demonstrate the following attributes:

- Strong listening and communication skills
- Excellent negotiation skills with the skills to resolve issues and address complaints
- Maximise opportunities to promote our brand and increase uptake of our service options
- Organise and achieve daily call schedules to meet sales targets
- A basic understanding of Excel, Outlook and Word
- Work well under pressure while having lots of fun

**You will bring**:

- Genuine care for your customers
- Exceptional telephone communication skills
- A great attitude, and someone who loves working as part of a team
- Strong drive to go above and beyond to achieve the required goals

**What we offer**:
This position is a permanent full-time position based in Penrose, Auckland.

We offer you the opportunity to join our diverse and inclusive culture and be part of a great team working in a collaborative environment. In addition, along with continuous development and opportunities for future growth.

In addition, we have incentive schemes to reward over-achievement. Furthermore, you have access to our discounted medical insurance, the Employment Assistance Programme (EAP), and Recognition for Service.

**Come and join us**
- Applicants for this position should have NZ residency or a valid NZ work visa._
- DX Mail is committed to ensuring a safe and healthy work environment. Therefore, you will be required to pass a drug test and MOJ security check. We will require evidence at the pre-employment stage of our recruitment process._