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Telesales Account Manager L Permanent Full-time

3 weeks ago

Auckland City, New Zealand DX Mail Full time

**Telesales Account Management**

DX Mail Auckland has a fantastic opportunity for a highly motivated individual who thrives on building rewarding relationships externally and can also contribute with an awesome positive attitude.

**ABOUT US**

At DX Mail, we have an inclusive work environment and actively embrace people's diversity, ideas, talents, and experiences. Our vision and values are at the heart of all that we do, with a team genuinely committed to creating millions of moments of happiness and possibilities for our employees - just as we are for our customers.

**ABOUT THE ROLE**

Reporting to the National Sales Manager, The primary responsibility of this role will be to maintain and grow key relationships within our existing customer base. You also need to provide a proactive customer service to ensure growth in sales and identify opportunities to increase the DX Mail services.

This is an immediate start salaried permanent position working from Monday to Friday 40 hours per week.
- Permanent Full - Time Position.
- No experience required
- training provided.
- Immediate start.

**ABOUT YOU**

Being people and solutions focused. You must have a genuine passion for selling and providing solutions that work for our new and existing customers.

You will need to be a strong team player and have good interpersonal skills. You will also show initiative, be energetic and enthusiastic and be able to work under pressure.

The successful applicant will demonstrate the following attributes:

- Have exceptional telephone communication skills
- Customer Service focus
- Strong listening and communication skills
- Excellent negotiation skills with the skills to resolve issues and address complaints
- Maximise opportunities to promote our brand and increase uptake of our service options
- Organise and achieve daily call schedules to meet sales targets
- A basic understanding of Excel, Outlook and Word
- A drive to excel

**WHAT'S ON OFFER?**

You will be part of a supportive management team committed to making our people's well-being a top priority and ensuring a healthy work-to-life balance.

If you're looking for a role that provides advancement opportunities, we offer upskilling and training. The majority of our executive team started in entry-level positions

In addition, we have incentive scheme to reward over-achievement, you have access to our discounted medical insurance, and the Employment Assistance Programme (EAP). We also have employee rewards because we recognize our teams' dedication, commitment, and service. Then there's the fun stuff like barbeques, sports, and social gatherings.

**MORE ABOUT DX MAIL**

As New Zealand's only dedicated business mail specialist, we've provided Kiwi businesses with mail solutions for over 40 years.

In the 1970s, as an interchange system for lawyers exchanging documents between practices. We have grown to become leaders in business mail communication through hard work, passion, and commitment. Our nationwide team of friendly and experienced people is dedicated to providing fast, secure and cost-effective services to help you get the most out of your business day.

**WHAT ARE YOU WAITING FOR?**
- Applicants for this position should have NZ residency or a valid NZ work visa._
- DX Mail is committed to ensuring a safe and healthy work environment. Therefore, you will be required to pass a drug test and MOJ security check. We will require evidence at the pre-employment stage of our recruitment process._

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Auckland Central, Auckland: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)