Senior Product Analyst, Sector Digital Channels

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it

***Te whiwhinga mahi | The Opportunity**

Our Sector Digital Channels team plays a pivotal role as a catalyst for change in our nationally enabled services. Our mission is to create digital solutions that are both cost-effective and sustainable, revolutionizing accessibility through user-friendly digital self-service options and assisted channels. Our team proudly takes the lead in managing, delivering, and offering unwavering support for all our national external services. These services, curated by Data and Digital, are tailored for entities beyond Health New Zealand, Hauora Māori Services, and Manatū Hauora.

**Mōu | About you**

As our Senior Product Analyst, you will play a vital role in driving the success of our projects and programs, as well as contributing to the overall goals of our organisation. We're all about delivering top-notch product analysis and support, and in this role, you'll be at the forefront of ensuring quality every step of the way.

But it's not just about the work — it's also about being a supportive presence within our team. You'll bring your senior expertise to the table, acting as an escalation point and offering guidance to our Product Analysts as they navigate their daily tasks.

Collaboration is key here, as you'll work closely with Product Managers and teams to bring our product roadmap to life. Together, we'll uncover exciting opportunities to shape our roadmap and make a real impact.

**Ngā pūkenga me ngā wheako | Skills and experience**
- A tertiary qualification in computer science, information science, business systems, or equivalent experience.
- The ability to engage and hold meaningful conversations with users of the systems.
- Strong experience in a comparable role delivering positive business outcomes and associated entry level to intermediate knowledge and skill in core aspects of analysis and solution development.
- Experience working with reporting tools and managing data sets in line with Privacy Standards.
- Successful experience in managing a small to medium portfolios of work involving multiple and concurrent needs.
- Excellent organisational skills with a methodical approach to prioritising work to meet deadlines.
- Strong relationship management skills and the ability to develop, maintain and influence professional working relationships with a wide range of stakeholders.
- Excellent written and oral communication skills and the ability to explain information in a way that is readily understood.
- Analytical and enquiring mindset, with a willingness to ask probing questions to understand the underlying information.
- Previous experience in the healthcare sector is desirable.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei |Work that suits today's ever -changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Nau mai, uru mai | Come and join us**

When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

***Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

**Me pēhea te tuku tono | How to apply