Motel Manager
7 days ago
**Main Tasks**:
- To operate, maintain, and promote the accommodation property to the same standards asset by the business owners.
- To operate the accommodation property professionally.
- To foster a good relationship with all guests, staff, and suppliers.
- To ensure all statutory obligations are adhered to and met.
**The tasks required are as detailed, but not limited to, those outlined below**:
Guiding and overseeing reservation, reception, room service, and housekeeping activities
Organising staff rosters/workloads and monitoring staff work performance.
Oversee our Travel Desk: providing guests with local tourism information, arranging tour
activities and transportation.
Observing laws and regulations to ensure compliance.
Assisting with the administration and management of Tour groups, group bookings,
corporate guests, and companies
Ensure customer service standards are maintained.
Planning, organizing, and supervising functions and conference activities.
Proactively seeking corporate clients and conferences and marketing the establishment
Buying and maintaining stock levels at acceptable standards
Ensure and review business financial activities by the accounting procedure.
Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.
Observing laws and regulations to ensure compliance.
Carry out regular inspections to ensure the property and gardens are maintained to the
highest standard.
Liaise with security companies to keep a regular check on the security of property and
guests.
Ensuring compliance with occupational health and safety regulations.
It is a full-time permanent role with a minimum guaranteed 30 hours of work per week.
**Other attributes required**:
- Strong interpersonal and communication skills.
- Excellent problem-solving and decision-making abilities.
- A friendly, customer-focused attitude and a passion for providing outstanding service.
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