Motel Manager

5 months ago


Auckland City, New Zealand Ironpoint Motel Limited Full time

We are in search of a Manager, a pivotal role in overseeing the daily operation of our service apartments in Auckland. This is a full-time position (minimum of 30 hours a week), offering you the opportunity to make a significant impact on our business.

**The Role**

**Day-to-day work may include, but not be limited to**:

- Recruit, train, and monitor all staff and assess performance
- Handle administrative tasks, such as payrolls, and develop marketing initiatives
- Ensure health and safety requirements are met
- Manage the motel sales channel accounts
- Make financial decisions, plan budgets, and keep accounts
- Direct daily activities of front office and housekeeping, supervise staff and arrange rosters
- Organise and coordinate events
- Deal with customers’ complaints and concerns
- Market establishment
- Manage stock and purchase supplies from outside vendors
- Answer questions about motel policies and services
- Replay guests' requirements and reviews
- Arrange tours and transportation for guest
- Carry out inspection of security and property and service
- Oversee reservation and operations have a complete understanding of all job duties (including reservations, reception, and housekeeping)

**Our successful applicants will have**:

- At least three years of relevant work experience
- Excellent management and leadership skills
- Highly responsible and reliable
- Accept flexible working hours
- Able to work at weekends and public holidays
- Able to work longer hours during peak season
- Great people skills both with fellow workmates and customers
- Honest, trustworthy & well presented
- Be drug and alcohol-free

**Employer questions**
- Are you currently living in New Zealand?
- Are you a NZ citizen or Resident visa holder?


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