Motel Duty Manager

2 weeks ago


Auckland City, New Zealand MYNEWJOB Full time

Small motel business with 15 well equipped rooms, a continental breakfast served daily, and a range of amenities, including a fitness centre, spa, and sauna. Located in New Lynn, Waitakere District, just 12 km from One Tree Hill and Eden Park Stadium.

**The Opportunity**:
We’re seeking a motivated Motel Duty Manager to join a friendly and welcoming team. This role will oversee daily operations of the motel, prioritising customer service and managing reservations. This position supports an easy-going lifestyle in a busy town that has everything you need. As part of the team, you will enjoy a friendly workplace where you can truly become part of the business.

**Responsibilities Include**:

- Taking bookings and ensuring a seamless check-in/check-out process
- Providing excellent customer service and building rapport with guests
- Performing general oversight of the business.
- Handling small maintenance tasks (if capable), such as fixing leaky taps and repairing window latches
- Managing staff rosters and overseeing a team of four housekeeping staff
- Performing reception duties and basic office administration
- Entering staff wages into the system accurately
- Exercising good judgment in guest selection to maintain the motel's standards

**What’s on offer**:
**Skills & Experience**:

- Experience in a similar role
- Excellent communication and interpersonal skills with a strong ability to build rapport with guests
- Computer literacy & administration skills
- Practical common sense
- A friendly and approachable manner

SCR-marcel-smith


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