Current jobs related to Holistic Customer Experience Director - Auckland, Auckland - Suncorp

  • Customer Experience Director

    7 days ago

    Auckland, Auckland, New Zealand Max Fashions Ltd Full time

    We are seeking a Customer Experience Director to join our team at Max Fashions Ltd. As a leader at our Flagship Sylvia Park store, you will be responsible for delivering an exceptional shopping experience for every customer. The successful candidate will possess excellent leadership skills, with the ability to motivate and inspire their team to deliver...

  • Customer Experience Director

    4 days ago

    Auckland, Auckland, New Zealand Floandfrankie Full time

    Flo & Frankie, a family-owned business in New Zealand, seeks a leader to spearhead customer experience innovation. As Customer Experience Director, you will oversee all aspects of customer care and online order fulfillment.The ideal candidate will have 2+ years of experience in customer service management or a related field, with expertise in streamlining...

  • Customer Experience Director

    4 days ago

    Auckland, Auckland, New Zealand Talent Full time

    We're looking for a talented Customer Experience Director to join our Digital Team. In this role, you will lead the design and maintenance of the product delivery roadmap, collaborating with cross-functional teams to successfully roll out Salesforce to all business units.The ideal candidate will have at least 3 years of experience working with the Salesforce...

  • Customer Experience Director

    2 days ago

    Auckland, Auckland, New Zealand adidas Full time

    We are looking for a skilled Customer Experience Director to join our team at the Onehunga Factory Outlet in Auckland, NZ.About adidas:adidas is a global sports brand that has been built on a vision to make the world a better place through sport. We lead through innovation and commitment to developing and growing our people.The Role:You will be responsible...

  • Engineering Director

    2 weeks ago

    Auckland, Auckland, New Zealand Tracksuit Full time

    Engineering Director - Auckland - Tracksuit Description Engineering Director Position At Tracksuit, we're passionate about empowering businesses to leverage brand for success.Our tight-knit team thrives on transparency, trust, learning, and continuous improvement.As an Engineering Director, you'll lead our product growth squad in acquiring and activating new...

  • Live Experience Director

    3 days ago

    Auckland, Auckland, New Zealand ASB Bank Full time

    Live Experience DirectorAbout the Role:We are seeking an experienced Live Experience Director to lead our highly successful Live Experience Team.Key Responsibilities:Lead a team of passionate individuals who deliver outstanding corporate, customer, and employee events.Manage the team to build on a solid foundation, delivering the highest quality corporate...

  • Client Experience Director

    4 days ago

    Auckland, Auckland, New Zealand JACOBS DOUWE EGBERTS Full time

    About UsJACOBS DOUWE EGBERTS is the world's leading pure-play coffee and tea company, serving approximately 4,200 cups of coffee or tea per second. We have a portfolio of over 50 brands, including Kiwi favourites such as Moccona, L'OR, Hummingbird, Bell Tea, Jed's, Ti Ora, and more.We offer our people a range of learning and development programs to support...

  • Customer Experience Director

    6 days ago

    Auckland, Auckland, New Zealand Southern Cross Travel Insurance Full time

    At Southern Cross Travel Insurance, we are committed to delivering exceptional customer experiences. To achieve this goal, we are seeking a strategic leader who can shape and execute our customer experience strategy.This newly created role will oversee the entire customer journey, ensuring that every touchpoint is optimised to deliver satisfaction. The ideal...

  • Holistic Pregnancy Support Professional

    5 days ago

    Auckland, Auckland, New Zealand Alpha Personnel Recruitment Ltd Full time

    Alpha Personnel Recruitment Ltd is dedicated to providing exceptional care to our community. We are currently seeking a Holistic Pregnancy Support Professional to join our clinical team.Job SummaryDeliver high-quality, person-centred care to expectant mothers and their whanau, prioritizing cultural sensitivity and holistic approaches.Provide guidance and...

  • Customer Experience Director

    2 days ago

    Auckland, Auckland, New Zealand Mitre 10 Full time

    Welcome to Mitre 10We're a proud Kiwi-owned company that combines the personal touch of a local business with the support of a national network and advanced systems.We're committed to delivering an unmatched customer experience across our multiple locations, including our flagship Mitre 10 MEGA Albany store.The RoleWe're looking for a hands-on, on-site...

  • Customer Experience Director

    3 days ago

    Auckland, Auckland, New Zealand Asb Bank Full time

    Private Banking Marketing LeadWe're seeking an experienced marketer to lead our Private Banking marketing efforts. As a key member of the Go-to-Market team, you'll develop and execute strategies to drive growth, revenue, and customer engagement. You'll collaborate with cross-functional teams to deliver exceptional customer experiences and stay ahead of the...

  • Holistic Healthcare Specialist

    3 days ago

    Auckland, Auckland, New Zealand Tend Health Ltd Full time

    Transformative Primary Care DeliveryTend Health Ltd is revolutionizing the way primary healthcare is delivered in New Zealand. We believe in creating services that are convenient, accessible, and affordable for all. Our innovative approach combines cutting-edge technology with a care model that really works, enabling us to provide seamless, high-quality...

  • Customer Experience Director

    4 days ago

    Auckland, Auckland, New Zealand Floandfrankie Full time

    We are seeking a highly motivated and experienced retail professional to join our team in New Zealand.About You:A proven track record of success in retail management, customer service, and team leadership.Strong communication, problem-solving, and interpersonal skills.A focus on driving sales growth, improving customer experiences, and building a...

  • Customer Experience Director

    17 hours ago

    Auckland, Auckland, New Zealand Nood Full time

    Nood's Mission:We aim to create a welcoming space for customers and team members alike, championing growth and celebrating wins.Our Values:We prioritize a Supportive & Collaborative Culture that values feedback.We Keep It Fun by not sweating the small stuff and believing work should be enjoyable.We provide Growth & Mentorship opportunities to elevate...

  • Customer Experience Director

    5 hours ago

    Auckland, Auckland, New Zealand Country Road Full time

    **Job Summary**This is a unique opportunity to join a dynamic fashion brand as a Store Manager. As a leader in the retail industry, you will be responsible for delivering financial targets and company key performance indicators, while creating a warm and genuine customer service experience.Your focus will be on driving sales, profit, and productivity by...

  • Customer Experience Director

    6 days ago

    Auckland, Auckland, New Zealand Retail Prodigy Group Full time

    Our StoryAs the retail operations partner for Samsung Stores across Australia, we bring a unique blend of expertise and passion to the table. Our goal is to create a seamless shopping experience that exceeds our customers' expectations and sets us apart from the competition.

  • Holistic Wellness and Prevention Professional

    7 days ago

    Auckland, Auckland, New Zealand Procare Full time

    We are seeking a highly skilled General Practitioner with Fellowship to join our medical practice in Auckland, New Zealand. This part-time position offers two sessions per week, focusing on preventive medicine and holistic patient care.About the Job:You will be responsible for conducting comprehensive well-person medical assessments, including a thorough...

  • Client Experience Director

    3 days ago

    Auckland, Auckland, New Zealand Prekure Full time

    Job OverviewPrekure seeks a highly skilled Client Experience Director to oversee the Health Coach Program Pathways, ensuring students receive seamless support from onboarding to graduation.The ideal candidate will possess strong leadership and collaboration skills, with experience in process improvement and systems optimisation.

  • Customer Experience Director

    3 days ago

    Auckland, Auckland, New Zealand Canna Cabana Full time

    Key ResponsibilitiesThe ideal candidate will have 5-6+ years of management experience in retail, preferably in the cannabis industry. As a key member of our management team, you will be responsible for:Leading the Retail TeamRecruit, train, and develop a high-performing retail team.Provide coaching, guidance, and development opportunities to ensure excellent...

  • Customer Experience Director

    2 days ago

    Auckland, Auckland, New Zealand Just Group Full time

    About UsSince its inception in the 1950s, our company has been dedicated to inspiring individuals across Australia and New Zealand with stylish, confidence-boosting fashion. As a well-established brand and part of a successful retail group with four other dynamic brands, we offer clear development paths, leadership workshops, and upskilling opportunities in...

Holistic Customer Experience Director

7 days ago

Auckland, Auckland, New Zealand Suncorp Full time

About the Role

\

This Senior Customer Insights Manager role is ideal for someone passionate about customers and who wants to be part of a high performing and motivated team.

\

You will take a holistic view of customer data and turn it into meaningful, easily understood, and actionable insights to drive an improved customer experience across Suncorp New Zealand.

\

This role will see you developing a roadmap for improvement and standardisation of customer metrics, consolidation of structured and unstructured feedback sources.

\

You will also be responsible for the delivery of a cohesive customer insights ecosystem utilising our existing customer insights platforms and data assets.

\

About You

\
  • \
  • At least 3 years in a similar role in a large and complex organisation\
  • 10+ years in insights/research of customer experience roles\
  • Strong people leadership experience\
  • Proven experience in communication, reporting and planning, preferably as part of a strategic business, customer marketing or finance function\
  • Excellent relationship building and influencing skills\
  • First-hand experience of customer transformation and improvement programs\
  • Ability to effectively communicate and present insights to a range of stakeholders at all levels of the organisation\
\

What We Can Offer

\

Free life, salary continuance and trauma insurance cover

\

Discounts on Asteron Life, Vero, Southern Cross medical insurance

\

Flexible leave of up to four days per year in addition to annual leave

\

Positive, inclusive team environment where we welcome individuality and celebrate diversity

\

Flexible work arrangements embracing a healthy work/life balance

\

$250 annually for gym membership or hobbies

\

Ongoing learning and development opportunities

\

Opportunity to join the employee share plan