Customer Experience and Service Lead

About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...

About the RoleAt SeaLink NZ, we value connection and teamwork. Our vision is to provide exceptional service experiences for our customers and staff alike. As a Customer Care Coordinator (Trainer), you will play a vital role in achieving this goal.This position requires someone who is passionate about training, administration, and leading teams. You will be...

We are seeking a Customer Experience Lead to join our Nike Westgate store team, providing exceptional customer service and operational support.In this role, you will have the opportunity to develop your skills in retail leadership, working closely with the Assistant Head Coach and leadership team. Key responsibilities include:Delivering premium customer...

About the RoleWe are seeking a standout performer to fill the position of Customer Service Lead. The successful candidate will have thrived in a fast-paced food or manufacturing environment, demonstrated customer-centricity, solution-driven thinking, and deadline-oriented performance. They will also possess technical savvy and be able to motivate, inspire,...

Are you a motivated individual with a passion for process automation? Do you have experience in managing and supporting transformational work, with a deep understanding of customer needs?This role involves building and maintaining a clear understanding of customer needs and continuously communicating the roadmap to stakeholders. You will collaborate with...

We're looking for a Customer Experience Lead to join our team at The Baby Bunting group. In this role, you'll be responsible for delivering exceptional customer experiences across our retail stores. This includes fostering genuine relationships with customers, demonstrating product features and benefits, and maintaining a high level of customer...

About the JobWe are looking for a highly motivated and experienced Assistant Store Manager to join our Smiggle team. This is a fantastic opportunity to work in a fast-paced and dynamic environment where no two days are ever the same.Key ResponsibilitiesYou will be responsible for leading a team of sales assistants and ensuring they are meeting their sales...

About the RoleWe are seeking an experienced Customer Success Manager to lead the charge in driving enterprise growth and product adoption. This individual will guide customers through onboarding and implementations, ensure seamless experiences, and coordinate support tickets as needed.The ideal candidate will possess technical understanding of enterprise IT...

Customs Unit Lead OpportunityThe New Zealand Customs Service is seeking a skilled and experienced Customs Unit Lead to join its Intelligence, Investigations & Enforcement Group in Auckland.This role offers an exciting opportunity to lead a team of professionals providing specialized technical and operational support in unique and challenging environments.You...

About Our PurposeAt Xero, we're dedicated to helping small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. This not only makes life better for our customers but also contributes to a stronger economy that can change the world.Your ImpactXero's Customer Experience Team...

About Us:We are a leading provider of consultancy services in the construction industry, delivering high-quality solutions to our clients and building long-lasting relationships.The Role: We seek a highly skilled Business Development Manager to drive sales growth and strengthen connections with group housing customers, developers, architects, and...

**Create a Better-Connected Aotearoa**Vodafone New Zealand Limited is a dynamic telecommunications company that's passionate about helping people serve people and connect communities. We're seeking a skilled Store Operations Specialist to join our One NZ Retail Team as a Floor Lead.In this role, you'll play a crucial part in driving sales, recruiting new...

About the CompanyTeam Recruitment is a well-established, 100% New Zealand-owned freight forwarder committed to providing top-notch customer experiences. We value our team members and offer opportunities for career growth and professional development.\The RoleWe are seeking an experienced Operations and Customer Experience Lead to join our team. As a key...

Job OverviewWe are seeking a skilled Customer Service Lead to join our Supply Chain team in Auckland. In this role, you will be responsible for leading and supporting a team of 5 Customer Relations Specialists, ensuring the delivery of exceptional customer experiences and satisfaction.The ideal candidate will have at least 5 years of experience in customer...

Our Purpose At Xero, we're here to help you supercharge your business.We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

We are seeking a highly skilled Supply Chain Customer Experience Lead to join our team at JACOBS DOUWE EGBERTS. In this role, you will be responsible for leading and supporting a team of Customer Relations Specialists, ensuring the delivery of exceptional customer experiences and satisfaction.This is an exciting opportunity to drive customer-centricity...

Job DescriptionWe are seeking a Customer Service Team Lead to join our Supply Chain team. The ideal candidate will have at least 5 years of experience in customer services management, with a proven track record of leading teams and delivering exceptional customer experiences.This is an exciting opportunity for someone who is passionate about customer...

Welcome to Southern Cross Travel Insurance, where we're dedicated to providing an inclusive culture for our team. We're committed to our journey of embracing diversity and celebrating individuality. As an Experience Lead - Customer Success, you'll play a vital role in shaping and executing our customer experience strategy, ensuring every touchpoint across...

About Our Team:Our team is passionate about creating lasting memories through our products and services. We are committed to excellence and strive to deliver outstanding results.Job Summary:We are seeking an experienced leader to join our team as General Manager - Operations. You will be responsible for leading an ambitious team, setting high standards for...

Company OverviewMinor Hotels is an international hotel owner and operator, boasting a diverse portfolio of over 530 properties across the globe. Our brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.Job DescriptionWe are seeking a full-time Guest Service Agent to join our team at AVANI Auckland Metropolis Residences....