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Floor Lead

2 weeks ago

Auckland, Auckland, New Zealand Vodafone New Zealand Limited Full time

**Create a Better-Connected Aotearoa**

Vodafone New Zealand Limited is a dynamic telecommunications company that's passionate about helping people serve people and connect communities. We're seeking a skilled Store Operations Specialist to join our One NZ Retail Team as a Floor Lead.

In this role, you'll play a crucial part in driving sales, recruiting new team members, and nurturing the growth and development of the team. You'll collaborate closely with the Retail Lead, Area Lead, Market Lead, HRBP, and People & Planning to meet employee resource needs and ensure every customer leaves satisfied with their One New Zealand Retail experience.

To succeed in this role, you'll need:

  • Experience in Retail or Telecommunications
  • Sales savvy: Proven track record of working to sales targets
  • Customer Service Pro: Strong background in delivering exceptional customer service
  • Leadership Experience: At least 6-12 months of experience in coaching, mentoring, or managing others
  • Flexible Schedule: Comfortable working rotational shifts, including evenings and weekends

**Our Values:**

  • We stand to uplift, to support, and to elevate others