Customer Experience Lead

About the RoleAs a key member of our Customer Experience team, you will play a pivotal role in delivering exceptional support to our customers.We are seeking an experienced leader to lead a high-performing team of Customer Experience Specialists and Seniors who are passionate about providing outstanding service experiences for our customers and Xero.The...

About the RoleWe are seeking an experienced Customer Success Manager to lead the charge in driving enterprise growth and product adoption. This individual will guide customers through onboarding and implementations, ensure seamless experiences, and coordinate support tickets as needed.The ideal candidate will possess technical understanding of enterprise IT...

About Our PurposeAt Xero, we're dedicated to helping small businesses thrive by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. This not only makes life better for our customers but also contributes to a stronger economy that can change the world.Your ImpactXero's Customer Experience Team...

About the RoleAt SeaLink NZ, we value connection and teamwork. Our vision is to provide exceptional service experiences for our customers and staff alike. As a Customer Care Coordinator (Trainer), you will play a vital role in achieving this goal.This position requires someone who is passionate about training, administration, and leading teams. You will be...

About the JobWe are looking for a highly motivated and experienced Assistant Store Manager to join our Smiggle team. This is a fantastic opportunity to work in a fast-paced and dynamic environment where no two days are ever the same.Key ResponsibilitiesYou will be responsible for leading a team of sales assistants and ensuring they are meeting their sales...

About the RoleWe are seeking a standout performer to fill the position of Customer Service Lead. The successful candidate will have thrived in a fast-paced food or manufacturing environment, demonstrated customer-centricity, solution-driven thinking, and deadline-oriented performance. They will also possess technical savvy and be able to motivate, inspire,...

We are a leading retailer with a strong commitment to providing exceptional customer experiences. As a Supervisor with us, you will play a key role in driving customer satisfaction, maintaining high-quality store operations, and developing a positive relationship with our team members.Your responsibilities will include:Managing day-to-day store operations,...

Our Purpose At Xero, we're here to help you supercharge your business.We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.How you'll make an...

About the CompanyTeam Recruitment is a well-established, 100% New Zealand-owned freight forwarder committed to providing top-notch customer experiences. We value our team members and offer opportunities for career growth and professional development.\The RoleWe are seeking an experienced Operations and Customer Experience Lead to join our team. As a key...

We are seeking a highly skilled Supply Chain Customer Experience Lead to join our team at JACOBS DOUWE EGBERTS. In this role, you will be responsible for leading and supporting a team of Customer Relations Specialists, ensuring the delivery of exceptional customer experiences and satisfaction.This is an exciting opportunity to drive customer-centricity...

Senior Operations Lead - Auckland - Consult LeadSHAPE Energy is a young and ambitious company dedicated to providing resilient, smart, and reliable energy infrastructure to New Zealand businesses.We are committed to delivering exceptional results and driving growth in the industry.The Role:This dynamic leader will play a critical role in shaping the future...

Operational Development Lead - Auckland - Consult LeadMain responsibilities include developing and implementing strategies to drive growth and improvement, working closely with customers to deliver high-quality projects, and maintaining a deep understanding of the industry and its trends.As an Operational Development Lead, you will be responsible for...

Are you a leader with a passion for driving growth and improvement?Do you have a degree in electrical engineering or a related field and at least 5 years of experience in a senior leadership role?If so, we may have the perfect opportunity for youAs a Business Growth Lead at our company, you will be responsible for developing and implementing strategies to...

Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team in Auckland, New Zealand. As a key member of our operations team, you will be responsible for managing customer relationships, driving business growth, and ensuring operational excellence.

Key Account Performance Lead - Auckland - Consult LeadJob title: Director of Sales and PartnershipsDescriptionWhy Join UsWe offer a dynamic and supportive work environment, where you can make a real difference in driving sales growth and strengthening connections with key clients.As a Consult Lead, you will have the opportunity to develop your skills and...

Operations Manager Lead - Auckland - Consult Lead3 days agoJob title: Head of Business OperationsDescriptionAbout UsSHAPE Energy is a leading player in the energy sector, committed to delivering exceptional results and driving growth.Our team is passionate about making a positive impact on the world and we are seeking talented professionals to join us on...

Strategic Business Lead - Auckland - Consult LeadWe are seeking a highly skilled and experienced professional to lead our operations team at SHAPE Energy.The ideal candidate will have expertise in electrical engineering or a related field, coupled with at least 5 years of senior leadership experience.A successful General Manager - Operations must possess...

About Our Team:Our team is passionate about creating lasting memories through our products and services. We are committed to excellence and strive to deliver outstanding results.Job Summary:We are seeking an experienced leader to join our team as General Manager - Operations. You will be responsible for leading an ambitious team, setting high standards for...

Join us at SHAPE Energy as we shape the future of energy infrastructure in New Zealand!We are seeking a highly skilled and experienced professional to lead our electrical infrastructure projects.The successful candidate will have a proven track record of developing and implementing strategies to drive business growth and expansion.They will also have...

About the RoleAt ASB, we're revolutionising our core banking systems to deliver exceptional customer experiences. We're seeking an experienced Customer Experience Owner to lead our SAP transformation, driving innovation and simplifying processes.This is a pivotal role in our Core Banking Tribe, working closely with cross-functional squads to modernise our...