Sales Operations Specialist
3 days ago
About LIC
LIC is passionate about delivering extraordinary customer experiences. As a world leader in pasture-based dairy genetics and herd management, we are dedicated to providing value to our farmer shareholders.
The Role
This part-time position is responsible for supporting the day-to-day administration of the LIC Shop, ensuring orders for consumable products like tags and heat detection are successful and aligned with farmer expectations. You will work closely with the team to ensure seamless order fulfillment and excellent customer service.
Key Responsibilities
The ideal candidate will have experience in sales operations, customer service, and team collaboration. Key responsibilities include:
- Providing administrative support to customers and sales representatives in the ordering, invoicing, and fulfilment of ear tags and heat detection products.
- Managing day-to-day business partnerships with suppliers, ensuring compliance with agreements and SLAs.
- Identifying and addressing customer needs, striving to exceed expectations and deliver superior service to both internal and external clients.
About You
We are seeking a skilled and experienced professional with a strong track record of delivering exceptional customer service and achieving sales targets. A background in dairy farming operations would be beneficial, but not essential.
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