Warranty and Claims Expert

7 days ago


Auckland, Auckland, New Zealand Inchcape CSO Full time

As a Warranty and Claims Expert at Inchcape CSO, you will play a critical role in ensuring that our customers receive exceptional service and support.

About Us

Inchcape is a leading provider of automotive services, with a commitment to delivering outstanding customer satisfaction.

Your responsibilities will include maintaining accurate records of transactions, claims, and documentation, collaborating with internal teams and dealers to resolve service and warranty issues, tracking warranty loan cars and supporting vehicle logistics, and managing escalations related to service, warranty, and claims.

Key Responsibilities
  1. Maintain accurate records of transactions, claims, and documentation.
  2. Collaborate with internal teams and dealers to resolve service and warranty issues.
  3. Track warranty loan cars and support vehicle logistics.
  4. Manage escalations related to service, warranty, and claims.
Benefits

We offer a competitive salary package, opportunities for growth and development, and a supportive work environment.



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