Claims Handler

6 days ago

Auckland, Auckland, New Zealand Das Group Full time

ARAGUK Group are looking for a Claims Handler to join our team, and we currently have great opportunities in our Bristol office. Our claims department is at the heart of our market-leading legal expenses insurance provision, and we are looking for individuals who have a passion for going the extra mile for their customers. We have bright, modern and friendly offices and we offer the opportunity of flexible working; most of our colleagues work from home at least part of the week. We offer an excellent and comprehensive benefits package, and our hours are 9-5 Monday to Friday, with no evenings or weekends. We are also open to considering compressed working hours, so please do apply if this would suit you.

You'll use your excellent customer service skills to manage a diverse range of claims. The job involves telephone and written communications with our customers as well as the solicitors and business partners we work with. We'll offer full training and support along the way, and you will be developed through our careers pathway. The team culture is supportive and focused on developing each other.

As a Claims Handler you can expect to:
  • Manage a diverse range of claims, with a focus on providing excellent customer service to our customers.
  • Oversee the customer experience throughout the claim life-cycle from first point of contact to investigating evidence and making informed decisions on claims outcomes, displaying empathy and compassion throughout.
  • Provide clear, concise and accurate information to our customers, business partners and internal customers.
  • Quickly develop your knowledge of DAS products and policies to become an expert in assessing and identifying claims, and managing appointments of litigators and solicitors where necessary.

We are looking for candidates that can demonstrate:

  • An understanding of delivering excellent customer service in a fast-paced environment
  • A drive to work in a customer facing or technical role
  • A calm and patient manner when dealing with challenging and emotional claims
  • Excellent verbal and written communication.

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. In return for your commitment, we will offer you generous remuneration and an attractive benefits package which will include:

  • 25 days holiday with the option to buy up to a further 5 days
  • Competitive salary
  • Company pension scheme with the option to increase contributions
  • The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
  • Progressive career pathway and development opportunities
  • Employee reward and incentive scheme
  • Group Income Protection for all employees
  • Group Legal Protection for all employees
  • A choice of either European Motor Assistance or Home Emergency Assistance
  • Inclusion in our Health Cash plan
  • Salary sacrifice benefits including Cycle scheme
  • Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

#J-18808-Ljbffr

  • Customer Service and Claims Handler

    6 days ago

    Auckland, Auckland, New Zealand Property Compliance New Zealand Pty Full time

    Career Opportunity - Customer Service and Claims HandlerThis is an exciting opportunity to join our team as a Customer Service and Claims Handler.Key responsibilities include:Providing exceptional customer serviceHandling claims and resolving customer issuesWorking closely with colleagues to achieve shared goalsWe are looking for a motivated and enthusiastic...

  • Auckland Commercial Property Claim Handler

    6 days ago

    Auckland, Auckland, New Zealand BERKSHIRE HATHAWAY SPEC INS Full time

    We are looking for an experienced Commercial Property Claim Handler to join our team in Auckland. As a key member of our property claims team, you will be responsible for managing a broad portfolio of claims and providing high levels of customer service and technical claims management.The ideal candidate will have a strong background in commercial property...

  • Motor Claims Officer

    2 days ago

    Auckland, Auckland, New Zealand Assurant, Inc. Full time

    Claims Management OpportunityWe're seeking an experienced Claims Management Professional to join our team at Assurant. As a key member of our Motor Claims Team, you'll be responsible for managing a portfolio of insurance claims, handling all claims and negotiations across the Motor portfolio.You'll be based in our central Auckland offices, working closely...

  • Liability Claims Handler

    7 days ago

    Auckland, Auckland, New Zealand Howden Group Holdings Full time

    Company OverviewDUAL New Zealand is a dynamic and innovative managing general underwriting agency dedicated to providing top-notch insurance solutions for various industries.We're passionate about fostering a collaborative and fun work environment that encourages growth and development.Job DescriptionWe're seeking an experienced Claims Officer to join our...

  • Major & Complex Loss Liability Adjuster

    6 days ago

    Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve.It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...

  • Major & Complex Loss Liability Adjuster

    2 weeks ago

    Auckland, Auckland, New Zealand Sedgwick Claims Management Services Ltd Full time

    Global Privacy PolicySedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.We want to share with you our policy to what personal information we may collect, how we may use...

  • Liability Insurance Expert and Loss Adjuster

    5 days ago

    Auckland, Auckland, New Zealand Sedgwick Full time

    About Sedgwick: We are a leading global provider of technology-enabled risk, benefits, and integrated business solutions. With over 30,000 colleagues across 80 countries, we're dedicated to helping organizations manage risk, protect their brands, and minimize business interruptions.Job Description:Appointment of industry experts to support claim...

  • Major & Complex Loss Liability Adjuster

    6 days ago

    Auckland, Auckland, New Zealand Sedgwick Full time

    Sedgwick Major & Complex Loss Liability Adjuster in Auckland, New ZealandThe 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at...

  • Senior Claim Handler for Major and Complex Cases

    5 days ago

    Auckland, Auckland, New Zealand Sedgwick Full time

    Sedgwick values individuals who are driven to make a difference in the world through their work. As a Specialist Liability Adjuster and Insurance Professional, you will be part of our global network, collaborating with clients and colleagues to provide exceptional service and expertise.Main Responsibilities:Develop professional relationships with insurers,...

  • Cat Claims Handlers

    2 weeks ago

    Auckland City, New Zealand Exchange Street Full time

    **Job Type**: Contract Town/City: New Zealand County: Auckland Salary/Rate: £300 per day Sector: Claims & Loss Adjusting Discipline: Commercial Property Job ref: CM-209 Our client is looking for 5 CAT Adjusters (Cert CII / Cert CILA Qualified) for an initial 3 month contract, to handle claims for HNW, commercial & civil / infrastructure risks...

  • Storm Claims Temps Needed Urgently!

    2 weeks ago

    Auckland City, New Zealand Ensure Recruitment Full time

    Immediate start - Auckland flood claims - Short and long term assignments Following the devasting Auckland floods we need experienced insurance claims handlers to assist with insurance claims. **What's in it for you?** - Start earning immediately - Assist people in need - Short or longer-term assignments available - More experience on your CV - Excellent...

  • Claims Handlers

    3 weeks ago

    Auckland City, New Zealand HAYS Full time

    Due to floods and Cyclones - Auckland needs your help!! Your new company Brand new office located in New Market and a short walk away from the train station. Due to the recent flooding we are seeking administrators to assist the team with the influx of insurance claims. This is a fast paced role with a supportive team. Your new role - Liaising with Loss...

  • Mbi Claims Handler

    3 weeks ago

    Auckland City, New Zealand Alchemy Consulting Full time

    Through business growth we have a great opportunity for a car person to join a busy insurance office based in the Auckland CBD dealing with mechanical vehicle claims. Within this company there is real potential to develop your career in the Insurance Industry with ongoing training and support. Mechanical knowledge is essential coupled with a genuine focus...

  • Specialist, Liability Claims

    24 hours ago

    Auckland City, New Zealand IAG New Zealand Full time

    **Specialist, Liability Claims** Make a difference as a Specialist, Liability Claims. Join the largest insurance group in Aotearoa New Zealand and Australia. **About the Role** We have an exciting opportunity in our Liability claims team. As a Specialist, Liability Claims handler, you’ll be managing general liability claims for both our intermediated...

  • Temporary Claims Handlers Needed!

    24 hours ago

    Auckland City, New Zealand Ensure Recruitment Full time

    Start earning next week - Min 8 week assignment - WFH/Hybrid options once trained Following the devasting Auckland floods we need people with insurance experience to assist customers and help with the high volume of claims. **What's in it for you?** - Start earning immediately - Initial 8 week assignment with the possibility of extending - Excellent hourly...

  • Senior Case Manager

    2 weeks ago

    Auckland City, New Zealand Fidelity Life Full time

    Deal with an exciting array of varied cases - Awesome flexible working options - Join a supportive team The Opportunity As New Zealand’s largest locally owned and operated life insurer we have a clear, winning aspiration, built around transforming our industry through a customer lens and we're looking for an exceptional **Senior** **Case Manager **to...

  • Case Manager

    3 weeks ago

    Auckland City, New Zealand Fidelity Life Full time

    Be involved in meaningful mahi! - Flexible working conditions - Permanent and Fixed term roles availble **The Opportunity** As New Zealand’s largest locally owned and operated life insurer we have a clear, winning aspiration, built around transforming our industry through a customer lens and we're looking for exceptional **Case Managers (Income...

  • Underwriter, Business Package

    2 weeks ago

    Auckland City, New Zealand AIG Full time

    #LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Package Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG New Zealand is a leading provider of insurance products and services for commercial and personal...

  • Senior Underwriter, Business Package

    24 hours ago

    Auckland City, New Zealand AIG Full time

    #LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Package Senior Underwriter to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. AIG New Zealand is a leading provider of insurance products and services for commercial and personal...