Revenue and Compliance Officer

3 days ago


Hamilton, Waikato, New Zealand Hamilton City Council Full time
About the Role

This exciting opportunity is part of our Infrastructure & Assets Group, which delivers essential services that power a thriving, modern city. As a Revenue Coordinator, you will contribute to the success of this group by providing expert support in revenue collection and customer service.

Key Responsibilities
  • Process water meter reads and generate invoices for payment.
  • Provide excellent customer service, responding to queries and resolving issues promptly.
  • Complete trade waste and third-party invoicing, generating work orders for maintenance delivery teams as needed.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements

To excel in this role, you will possess:

  • Exceptional customer service skills, with the ability to build strong relationships with customers.
  • Strong financial data management skills, including a keen eye for detail.
  • A high level of computer literacy, specifically with the Microsoft Office Suite.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate with colleagues and stakeholders.
Why Join Us?

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our benefits package includes flexible working arrangements, training and development programs, and a range of wellbeing initiatives.


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