Customer Service and Support Coordinator

4 days ago


Auckland, Auckland, New Zealand Ministry Of Business, Innovation And Employment Full time
About Us

The Ministry of Business, Innovation and Employment (MBIE) is a public sector organisation that helps businesses grow and prosper. Our team is passionate about making a positive impact on New Zealand's economy, people, and safety.

Role Overview

This role is a great opportunity to join our team and make a difference in the lives of our customers. As a Support Officer, you will provide administrative support to our customers in the Auckland region and work collaboratively with our national support team to achieve our goals.

Key Responsibilities
  • Provide high-quality administrative support to our customers, including processing collective agreements and supporting the development of employment policies.
  • Work collaboratively with our national support team to ensure efficient processing of new cases and contribute to process management.
  • Assist with reception cover, preparation and administration of large documents, and booking travel arrangements.


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