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Customer Service and Administrative Coordinator

1 week ago


Auckland, Auckland, New Zealand Ministry Of Business, Innovation And Employment Full time

Overview

The Ministry of Business, Innovation and Employment is a government agency responsible for supporting businesses and individuals in New Zealand. We are committed to creating a fair and productive work environment.

About the Role

We are seeking a skilled and enthusiastic Support Officer to join our team in Auckland Central. As a Support Officer, you will provide administrative support to our customers and help us to ensure safe and fair workplaces across New Zealand.

Key Responsibilities

  • Process Collective Agreements into the ES Workplace Repository
  • Provide administrative support to our customers
  • Work collaboratively with a national Support Team to ensure efficient processing of new cases

Skills and Qualifications

To be successful in this role, you will have:

  • Strong administration skills with the ability to plan, prioritise and organise your work
  • Customer service experience and mindset, including in hospitality, retail, or contact centre
  • Energy and a can-do, proactive and friendly attitude

Benefits

This role offers a fixed term opportunity to develop your skills and experience in a dynamic and fast-paced environment.