Customer Support
2 days ago
Add expected salary to your profile for insightsAre you driven by delivering quality customer service and helping those in the wider community?
We are looking for someone to join our team on a fixed term contractWho we are | Ko wai matouGeneva Healthcare is driven by a company culture based around family values which is crucial to our overall success.
We offer our employees real career opportunities with great training and progression pathways.
Our Homecare Group provides care and support nationally for people in their own homes including those living with disability, recovering from illness or accidents and the elderly.Subsidised health insuranceAn international and diverse work atmosphereA supportive orientation and training programmeFlexible work environment - HybridActive and thriving Social ClubYou will need to be confident managing high call volumes both inbound and outbound to meet KPIs and deliver exceptional first call resolution as you will be the first point of contact for both our support workers out on the field as well as our clients.
This role is a permanent Fixed Term Contract until October based in our CBD office in Tamaki Makaurau, Auckland.Responsibilities include:Manage all clients in your allocated business units/regional areaEnsure that the most well trained and suitable Support Worker is placed with the clientDeliver a high level planned proactive responsiveness to clients and support workersEnsure all communications written and verbal are documented to manage incidentsEnsures new complex clients are adequately assessed and plan followed by Complex Assessment teamEnsures that all relationships are developed and proactively managed with communication being provided every step of the wayEnsure all client and Support Worker records are up to dateManage all facets of client servicesEnsure that all Support Workers are signed off as clinically competent including scheduling of sign offEnsure that all Support Worker planned leave is managed according to Geneva's policies and that the client receives timely communication and continued careProven experience in a call centre environment roleExperience within a health administration or coordinator role is preferredScheduling/rostering experience advantageousA genuine interest to help othersA well-developed ability to multitaskResilience to push throughOnly suitable candidates will be contacted for interview and applications will be reviewed as they are received, therefore resulting in the role closing early if the right applicant is found.Applicants for this position must be a NZ Citizen/Resident or have a valid NZ work visa, and be able to work through the end of year holiday period.For more information on what we do, please visit https://www.genevahealth.com
#J-18808-Ljbffr
-
Customer Support Coordinator
2 days ago
Auckland, Auckland, New Zealand Inchcape CSO Full timeAre you passionate about delivering exceptional customer experiences? Inchcape CSO is seeking a Customer Support Coordinator to assist with managing customer cases and warranty processes.About UsInchcape is a global leader in automotive services, with a focus on delivering outstanding customer satisfaction.This role is ideal for someone with a background in...
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base.Customer Support Specialists are consistently delivering an incredible experience by developing excellent relationships with Tesla...
-
Customer Support Coordinator
2 days ago
Auckland, Auckland, New Zealand Mcc Label Full timeAbout UsMCC Label, a leading manufacturer of labels for top FMCG brands, is seeking a highly skilled Customer Support Coordinator to join our team. As a key member of our Customer Service team, you will provide administrative support to both customers and account managers.Job DescriptionRespond to customer inquiries and process orders accurately in a timely...
-
Customer Support Specialist
3 days ago
Auckland, Auckland, New Zealand Bepure Health Full timeAbout UsBepure Health is a leading NZ-owned wellness brand, committed to transforming lives through our high-quality products and services. Our mission is to see positive change and wellness in every customer interaction.Job DescriptionAs a Customer Love Coordinator, you will be the touch point for all customer interactions, providing personalized support...
-
Customer Support Specialist
2 days ago
Auckland, Auckland, New Zealand Hynds Lc Full timeAbout UsFounded in 1973, Hynds Lc is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.Job DescriptionWe are seeking a dedicated team member to join our dynamic Hynds Takanini branch team. As a Customer Support Specialist, you will be responsible for providing top-notch...
-
Customer Support Liaison
6 hours ago
Auckland, Auckland, New Zealand Consult Recruitment Full timeWe are seeking a Customer Support Liaison to join our team at Consult Recruitment. As a key member of our team, you will be responsible for providing exceptional customer support, resolving product inquiries, and managing orders.The ideal candidate will have previous experience in a trade sales environment, excellent communication skills, and a high level of...
-
Customer Support Expert
1 day ago
Auckland, Auckland, New Zealand Assa Abloy Group Full timeJob OverviewWe are seeking a Customer Service Officer to join our team in Auckland Pacific Doors office in Mt Wellington. As a Customer Service Officer, you will be responsible for providing exceptional customer service and supporting the estimating team. Key responsibilities include answering inbound phone calls, providing technical information, managing...
-
Customer Support Specialist
7 days ago
Auckland, Auckland, New Zealand Rentokil Initial Full timeAt Rentokil Initial, we pride ourselves on safeguarding people and enhancing lives through our expertise in pest control, hygiene, and plant services.We are seeking a highly organized and proactive professional with strong customer service skills to join our Customer Service team. The successful candidate will be responsible for supporting our sales team,...
-
Customer Support Lead
2 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeCustomer Support Lead | West Wave (Henderson)Help us empower our customers to be safe, happy and have an amazing experienceUtilise your passion for coaching and leadership through mentoring a dynamic teamEnjoy free use of the facilities and other Council benefitsHe angitūtanga: The opportunityWhere you will be joining our team at West Wave, where we inspire...
-
Customer Support Specialist
7 days ago
Auckland, Auckland, New Zealand Traka (Assa Abloy) Full timeWe are a global leader in access solutions dedicated to satisfying end-user needs for security, safety, and convenience.About The RoleAs a Customer Service Officer at ASSA ABLOY, you will be responsible for initial contact with customers at the reception desk through email, phone, and website.You will provide general support for the estimating team to enable...
-
Customer Support Specialist
3 days ago
Auckland, Auckland, New Zealand Crestron Electronics Full timeAt Crestron Electronics, we're looking for a skilled Customer Support Specialist to join our team. As the Technical Support Engineer – Flex, you'll be responsible for providing top-notch post-sales UC focused technical support to our customers across ANZ.We're a market leader in workplace technology solutions, offering a wide range of products such as...
-
Customer Support Specialist
7 days ago
Auckland, Auckland, New Zealand Noel Leeming Group Full timeJob SummaryNoel Leeming Group is seeking a Customer Service Representative to join our team. This role involves working in a dynamic retail environment, assisting customers, and resolving issues.About the RoleYou will be responsible for:Providing exceptional customer service at the counter.Addressing customer concerns and resolving issues.Supporting...
-
Customer Support Representative
1 day ago
Auckland, Auckland, New Zealand The Instillery Group Full timeJob Title: Customer Support RepresentativeAbout the CompanyThe Instillery Group is a leading organization providing innovative solutions and services to various industries.Job OverviewWe are seeking a highly skilled Care Coordinator to join our team in Auckland CBD. As a key member, you will be responsible for delivering exceptional customer support and care...
-
Customer Support Coordinator
3 days ago
Auckland, Auckland, New Zealand Norwest Appliance Services Full timeAbout Us: Norwest Appliance Services is a family-owned business based in West Auckland. We are committed to providing exceptional service and quality workmanship to our customers.Job Description: We are seeking a highly motivated individual to join our team as a Service Coordinator. The successful candidate will be responsible for providing excellent...
-
Customer Support Associate
6 days ago
Auckland, Auckland, New Zealand Parkerbridge Full timeAbout ParkerbridgeParkerbridge is a well-established not-for-profit organisation based in South Auckland, renowned for providing valuable social services. The company seeks an experienced Part-Time Telephone Customer Service Specialist to join their team.About the RoleThis part-time temporary position involves maintaining relationships with existing...
-
Customer Support Representative
2 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeCustomer Support Representative | West WaveHelp us get "More Aucklanders more active, more often"Enjoy free use of Centre facilities plus a range of other benefitsGreat development pathway and multiple opportunities within Auckland CouncilHe angitutanga: The opportunityGet Aucklanders to be more activeYou only get one chance to make a fantastic first...
-
Customer Support Specialist
7 days ago
Auckland, Auckland, New Zealand IDEXX Full timeAt IDEXX, we're dedicated to helping pet owners worldwide keep their companion animals healthy and happy. As a Customer Support Specialist, you'll be part of our team that's passionate about delivering high-quality support to our veterinary customers.We're looking for driven individuals who have a problem-solving mindset and are eager to help others. In this...
-
Customer Support Specialist
3 days ago
Auckland, Auckland, New Zealand PST Full timeCompany OverviewPST.AG is a dynamic and international organization seeking a motivated and communicative assistant to support our team in the area of customer management.
-
Customer Support Representative
6 days ago
Auckland, Auckland, New Zealand Auckland Council Full timeHelp us get "More Aucklanders more active, more often"Enjoy free use of Centre facilities plus a range of other benefitsGreat development pathway and multiple opportunities within Auckland CouncilHe angitutanga: The opportunityGet Aucklanders to be more activeYou only get one chance to make a fantastic first impression and our Customer Support Team are the...
-
Customer Support Expert
2 days ago
Auckland, Auckland, New Zealand The Instillery Group Full timeJob OverviewThe Instillery Group's Dunedin Contact Centre is seeking a skilled Customer Service Representative to join our high-energy team. As a representative, you will be the first point of contact for clients, providing exceptional service and support over the phone.Key ResponsibilitiesRespond to client inquiries in a timely and professional mannerSolve...
