Hotel Operations Manager

4 days ago


Christchurch, Canterbury, New Zealand Hindmanagement Full time

**Company Overview**

Hind Management is a hospitality-focused organization dedicated to delivering exceptional experiences for our guests. Our team of professionals is committed to ensuring that every interaction, from check-in to departure, exceeds our guests' expectations.

**About the Role**

We are seeking an experienced Food and Beverage Duty Manager to join our team at Novotel Christchurch Airport. As a key member of our F&B team, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, including restaurants, bars, room service, and function spaces.

**Responsibilities**

  1. Drive revenue growth by maximizing sales opportunities and implementing effective marketing strategies.
  2. Safeguard stock levels and ensure accurate inventory management through regular audits and ordering processes.
  3. Prepare and submit detailed banking and cash flow reports to support informed business decisions.
  4. Maintain robust cash handling and banking procedures to prevent losses and protect company assets.
  5. Cultivate a culture of cost control, monitoring expenses, and driving efficiency improvements in restaurant operations.
  6. Develop and maintain comprehensive knowledge of liquor licensing laws and host responsibility practices to ensure compliance and excellence in customer service.

**Required Skills and Qualifications**

  • Previous senior hotel food and beverage experience, with a proven track record of success in leadership roles.
  • Strong working knowledge of Microsoft applications, particularly MS Office Suite.
  • Familiarity with property management systems (PMS), such as Opera.
  • Current Managers Certificate in accordance with the Sale and Supply of Alcohol Act 2012.

**Benefits**

We offer a competitive remuneration package, including:

  • Sign-on and retention bonus
  • Discounts at our hotels, restaurants, and spas across the network
  • Staff, family, and friends rates at our hotels
  • Meals on duty and uniform provided
  • Excellent reward and recognition events
  • Service and anniversary gifts and benefits
  • Wellbeing program, including health insurance discounts
  • Paid training and individual Employee Development Plans
  • Training towards NZQA qualifications and our online digital learning platform


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