Front Desk Operations Manager
3 days ago
We're looking for a dynamic and experienced Front Office leader to join our team at Distinction Hotels. As a key player in driving hotel operations, you'll play a pivotal role in shaping our guest experience strategy. With a proven track record in leading high-performing teams and a keen eye for detail, you'll excel in this challenging yet rewarding position.
About You:
- Proven experience in Front Office management, ideally with at least 2 years in a supervisory capacity.
- Strong background in hospitality, with a focus on delivering exceptional guest experiences.
- Excellent communication and interpersonal skills to effectively interact with guests, colleagues, and stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
The Role:
- Lead and motivate the front office team to deliver exceptional service levels, upholding hotel policies and SOPs.
- Collaborate with the General Manager to develop and implement effective hotel operations strategies.
- Manage guest bookings, VIP arrivals, and group reservations, ensuring seamless execution and timely resolution of issues.
- Train and develop front desk staff to enhance their skills and knowledge, fostering growth within the team.
- Represent the hotel in a positive and professional manner, embodying the company's values and mission.
-
Front Desk Support Associate
2 days ago
Christchurch, Canterbury, New Zealand The Mackenzie Apartments Full timeAre you a motivated and enthusiastic individual looking for a new challenge? Do you have a passion for delivering exceptional customer service? We are currently seeking a Front Desk Support Associate to join our team at The Mackenzie Apartments in Lake Tekapo.In this role, you will be responsible for providing administrative support to our front desk team,...
-
Administrative and Front Desk Officer
7 days ago
Christchurch, Canterbury, New Zealand Lincoln University Full timeJob Summary:We are seeking an Administrative and Front Desk Officer to join our team at Lincoln University Gym. As a key member of our front-line team, you will be responsible for providing exceptional customer service, managing membership enquiries, and supporting the day-to-day operations of our state-of-the-art gym facilities.Your Key Responsibilities:You...
-
Front Office Manager
3 days ago
Christchurch, Canterbury, New Zealand Distinction Hotels Full timeDistinction Mackenzie Country Hotel is on the hunt for a passionate and driven Front Office Manager to take charge of our guest experience and lead our front desk team with energy and professionalism.If you thrive in a fast-paced environment, excel at problem-solving, and are ready to make impactful decisions, we want to hear from youWhy Join Us?As a key...
-
Front Desk Coordinator
2 days ago
Christchurch, Canterbury, New Zealand Lake Ohau Lodge Full time**About Us**\Entities Company OverviewLake Ohau Lodge is nestled in a picturesque location, surrounded by nature's beauty. Our mission is to provide exceptional hospitality to our guests, making them feel like part of the Ohau family.We pride ourselves on creating an environment where guests can relax and recharge, with activities such as skiing, hiking, and...
-
Front Desk Customer Service Agent
5 days ago
Christchurch, Canterbury, New Zealand Auto Union Full time**Join Our Team at Auto Union**We are looking for a highly skilled Front Desk Customer Service Agent to provide exceptional service to our clients. As a member of our team, you will be responsible for:Assisting customers with queries and resolving issues promptly;Managing customer interactions in a professional and courteous manner;Maintaining accurate...
-
Senior Front Office Leader
3 days ago
Christchurch, Canterbury, New Zealand Distinction Hotels Full timeAt Distinction Hotels, we're seeking a seasoned Front Office professional to spearhead our guest experience strategy and lead our front desk team with expertise and passion. Purpose of the RoleThis is an exceptional opportunity to drive hotel operations forward by ensuring seamless guest experiences at every touchpoint. As a key member of our leadership...
-
Customer Service Representative/Front Desk
5 days ago
Christchurch, Canterbury, New Zealand Auto Union Full timeLooking for a front desk rental car customer sales representative/service representative for a car rental business based near the Christchurch airport.Responsibilities:Must have good English communication skills.Provide good customer service.Be respectful and presentable.Must have a driving license.Willing to help others and work as a team.Compensation:$25...
-
Front Desk Assistant
5 hours ago
Christchurch, Canterbury, New Zealand Tn United Kingdom Full timeJob Description:The role of a Night Porter at Tn United Kingdom involves working within the Front of House, assisting guests when required. This includes general hotel walkaround, light cleaning, and setting up for breakfast service.Responsibilities:Assist guests with their queries and requestsConduct a hotel walkaround to ensure all areas are tidy and...
-
Hospitality Operations Specialist
6 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeDelivering Exceptional Guest ExperiencesAs a Front Desk Manager Assistant, you will be the face of our hotel, responsible for rolling out the red carpet of hospitality and ensuring every guest feels like a VIP. You will be the point of contact for guests, resolving issues, and exceeding expectations.Key ResponsibilitiesThis role involves working closely with...
-
Guest Experience Director
3 days ago
Christchurch, Canterbury, New Zealand Distinction Hotels Full timeAs a seasoned Front Office professional, you have a unique opportunity to join Distinction Hotels and drive our hotel operations forward. In this critical role, you'll oversee our front desk team, ensuring seamless guest experiences at every touchpoint. Your extensive knowledge of hospitality operations and exceptional leadership skills make you an ideal...
-
Front Office Supervisor
4 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeLeading the Front Office TeamAs a seasoned professional, you will take the helm and guide the hotel's day-to-day operations with expertise. Lead the Front Office Team like a mentor, fostering their growth and skill-building in a supportive atmosphere. Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise.Main...
-
Help Desk Specialist
4 days ago
Christchurch, Canterbury, New Zealand R J Hill Laboratories Limited Full timeAbout UsHill Laboratories is a leading analytical testing laboratory in New Zealand, renowned for its cutting-edge technology and commitment to delivering accurate results. We utilise the latest technologies to provide reliable outcomes and are passionate about using technology to solve complex problems.Job DescriptionWe are seeking an enthusiastic IT...
-
IT Service Desk Technician
4 days ago
Christchurch, Canterbury, New Zealand R J Hill Laboratories Limited Full timeAbout R J Hill Laboratories LimitedWe are a leading analytical testing laboratory in New Zealand, committed to delivering accurate results and utilising the latest technologies. Our team environment is supportive and inclusive, allowing you to grow professionally and personally.Job DescriptionWe are seeking an IT Support Engineer to join our support desk...
-
Front Desk Manager Assistant
6 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeAccommodating Diverse NeedsWe strive to create an inclusive environment where every guest feels valued and respected. As a Customer Experience Ambassador, you will play a crucial role in ensuring that our hotel meets the diverse needs of our guests, whether they require assistance with special requests or simply want to enjoy a memorable...
-
Resort Operations Coordinator
6 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeMaking Every Guest Feel at HomeWe are looking for a Guest Service Agent to join our team at Peppers Bluewater Resort, where you will have the opportunity to make a real difference in the lives of our guests. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a...
-
Hospitality Operations Manager
4 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeCompany OverviewPeppers Bluewater Resort is a premier destination in the heart of New Zealand's central South Island, offering breathtaking views of Lake Tekapo. The resort features one, two, and three-bedroom suites and villas, perfect for guests seeking a tranquil getaway.Job DescriptionAs Duty Manager, you will oversee the Front Office Team, ensuring...
-
Hotel Operations Manager
4 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeCompany OverviewPeppers Bluewater Resort is a luxury resort located in the heart of New Zealand's central South Island, overlooking scenic Lake Tekapo. The resort offers one, two, and three-bedroom suites and villas amidst a pristine natural landscape.Job DescriptionAs Duty Manager, you will lead the Front Office Team, creating unforgettable guest...
-
Front Desk Operations Coordinator
1 hour ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time**Welcome to Peppers Bluewater Resort**Located in the heart of New Zealand's central South Island, Peppers Bluewater Resort offers a unique and unforgettable experience for our guests. As a Guest Service Agent, you will be at the forefront of delivering exceptional hospitality and creating lasting memories for our valued customers.**Your Role**You will be...
-
Resort Management Professional
7 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeAccommodation ServicesWe are looking for a highly motivated and experienced General Manager to lead our accommodation services team at Mantra Lake Tekapo.About YouYou will have a proven track record in hotel management, with a focus on delivering exceptional customer service and driving revenue growth.Your Key ResponsibilitiesOversee the management of all...
-
Front Office Team Lead
4 days ago
Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full timeResort OverviewLocated in the heart of New Zealand's central South Island, Peppers Bluewater Resort offers a unique blend of natural beauty and luxury amenities. With its stunning views of Lake Tekapo, the resort provides an ideal setting for guests seeking relaxation and adventure.About the RoleAs Duty Manager, you will play a key role in delivering...