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Christchurch, Canterbury, New Zealand Hind Management Full timeJob Summary">The Night Manager will be responsible for leading a team of staff to deliver exceptional customer service and ensuring the smooth operation of the hotel during night shifts. This includes directing and overseeing various hotel activities, managing front desk operations, and handling guest complaints.">About the Position">This is a permanent,...
Hotel Front Desk Assistant
1 week ago
About This Role
We are seeking a highly motivated and customer-focused individual to join our team as a Night Porter. As a key member of our front-of-house team, you will play a vital role in ensuring a warm welcome to our guests.
Key responsibilities include:
- Providing a warm and welcoming environment within our hotel
- Assisting with valet parking and luggage
- Supporting the Night Manager with guest requests and tasks
- Resolving any guest issues promptly and successfully
Requirements
To be successful in this role, you must be:
- Available to work overnight
- Confident and motivated with a strong guest service orientation
- Professional in personal presentation and work ethic
- Flexible and adaptable in approach and a team player
Benefits
We offer a range of benefits, including:
- Discounts at our hotels, restaurants, and spas
- Staff rates at our hotels for family and friends
- Meals on duty and uniform provided
- Excellent reward and recognition events