Hotel Operations Manager

2 days ago


Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

Company Overview

Peppers Bluewater Resort is a luxury resort located in the heart of New Zealand's central South Island, overlooking scenic Lake Tekapo. The resort offers one, two, and three-bedroom suites and villas amidst a pristine natural landscape.

Job Description

As Duty Manager, you will lead the Front Office Team, creating unforgettable guest experiences while maintaining high team energy. Each day promises opportunities to connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and resolve challenges that arise.

Primary Responsibilities

  • Guide hotel day-to-day operations with expertise
  • Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
  • Collaborate with guests, finding solutions for challenges
  • Contribute to roster planning and preparation

Required Skills and Qualifications

  • Expertise in Hotel Front Office Operations, marked by leadership experience as a Team Leader or Supervisor
  • Proficiency in using reservation and property management systems (optional)
  • Multitasking and thriving under pressure, fueled by organizational and time management skills
  • Masterful written and spoken communication
  • Flexible rotating schedule, including nights, weekends, and public holidays

Benefits

  • ALL Heartist Membership - discounts on worldwide accommodation and food & beverage
  • Family & Friends Discounts - available on a range of services and events
  • Accor Live Limitless (ALL) Loyalty Program - earn status & reward points on worldwide stays
  • Learn Your Way - support career development with industry-leading training platforms
  • Build Your Network - grow your hospitality network worldwide


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Company OverviewWe are a world leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries. Our vision is to create a unique hospitality experience for our guests.Job DescriptionAs Hotel Manager, you will be responsible for overseeing and managing all daily operations on property. This includes revenue management,...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Company OverviewWe are seeking an experienced Hotel Manager to join our team at Mantra Lake Tekapo, a resort nestled on New Zealand's South Island.About the RoleThe successful candidate will oversee and manage all daily operations on property, ensuring its seamless and profitable function.Key ResponsibilitiesManage all facets of the property including...


  • Christchurch, Canterbury, New Zealand Hindmanagement Full time

    **Company Overview**Hind Management is a hospitality-focused organization dedicated to delivering exceptional experiences for our guests. Our team of professionals is committed to ensuring that every interaction, from check-in to departure, exceeds our guests' expectations.**About the Role**We are seeking an experienced Food and Beverage Duty Manager to join...


  • Christchurch, Canterbury, New Zealand Hindmanagement Full time

    About UsWe are Hind Management, a hospitality company that values excellence in service and teamwork. Our team is dedicated to ensuring our guests feel welcome and valued.">Job OverviewWe are seeking a skilled Food and Beverage Duty Manager to join our team at Novotel Christchurch Airport. As a key member of our operations team, you will be responsible for...


  • Christchurch, Canterbury, New Zealand Hind Management Full time

    About the RoleWe are seeking a skilled and motivated Night Manager to join our team at Sudima Christchurch Airport Hotel. As a Night Manager, you will be responsible for leading from the front by setting and providing the highest levels of customer service.You will be working closely with the hotel team to ensure seamless operations, including directing and...


  • Christchurch, Canterbury, New Zealand Nzski Llc Full time

    **Company Overview**The Hermitage Hotel is a historic hotel located in the Aoraki Mt Cook National Park, Canterbury, New Zealand. We offer our guests a unique location and an excellent service throughout their stay.**Job Description**We are looking for applicants who will be interested to start with our team by September 2024. The role requires a commitment...

  • Hotel Manager

    5 days ago


    Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Mantra Lake Tekapo, 1 Beauchamp Place, Lake Tekapo, Canterbury, New Zealand Req #4029Wednesday, 29 January 2025Nestled on New Zealand's South Island, in close proximity to the shores of Lake Tekapo, you will find Mantra Lake Tekapo.The property offers a comfortable selection of rooms, including one, two and three bedroom apartments, swimming pool, hot tub,...

  • Hotel Manager

    3 days ago


    Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Mantra Lake Tekapo, 1 Beauchamp Place, Lake Tekapo, Canterbury, New Zealand Req #4029Wednesday, 29 January 2025Nestled on New Zealand's South Island, in close proximity to the shores of Lake Tekapo, you will find Mantra Lake Tekapo. The property offers a comfortable selection of rooms, including one, two and three bedroom apartments, swimming pool, hot tub,...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    **Job Overview**As a Hotel Manager at Accor, you will be responsible for overseeing the daily operations of our property, ensuring seamless and profitable function. This role demands a keen focus on all departments, requiring active engagement in operations and stakeholder management.**Key Responsibilities**• Manage all aspects of the property, including...

  • Hotel Director

    1 day ago


    Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    About UsMantra Lake Tekapo is a leading accommodation provider nestled in the heart of New Zealand's South Island, close to the shores of Lake Tekapo. We offer a range of rooms and amenities, including a swimming pool, hot tub, barbeque area, and outdoor fireplace. Our team is dedicated to providing exceptional service and ensuring a memorable experience for...


  • Christchurch, Canterbury, New Zealand Talentwave Full time

    **Talentwave: A Vision for Excellence**About Us:Talentwave is a New Zealand-owned hospitality business committed to genuine care for our guests, employees, and community.We are seeking an experienced Accounts/Administration Manager to provide essential financial and administrative support for our dynamic team. This role will play a key part in ensuring the...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    The OpportunityWe are seeking an experienced and dynamic Hotel Manager to join our team at Mantra Lake Tekapo. As a key member of our leadership team, you will play a critical role in driving the success of our property and delivering exceptional results.About YouTo succeed in this role, you will need to possess a strong background in hotel operations,...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Company OverviewRoyal Australasian College Of Surgeons (Racs) is a leading hotel operator in the Pacific, with over 400 hotels across multiple brands. We pride ourselves on providing exceptional service and maintaining high standards of quality.Job DescriptionWe are seeking a skilled Laundry Attendant to join our housekeeping team at BreakFree on Cashel. As...


  • Christchurch, Canterbury, New Zealand Distinction Hotels Full time

    We're looking for a dynamic and experienced Front Office leader to join our team at Distinction Hotels. As a key player in driving hotel operations, you'll play a pivotal role in shaping our guest experience strategy. With a proven track record in leading high-performing teams and a keen eye for detail, you'll excel in this challenging yet rewarding...

  • Hotel Attendant

    7 days ago


    Christchurch, Canterbury, New Zealand Royal Australasian College of Surgeons (RACS) Full time

    Hotel Attendant - Laundry Department OpportunityBreakFree on Cashel Street is seeking a dedicated Hotel Attendant - Laundry Department to join our team. As a Hotel Attendant, you will play a crucial role in maintaining the cleanliness and quality of our linens and textiles.Main Objectives:Ensure the highest standards of cleanliness and quality in our linens...


  • Christchurch, Canterbury, New Zealand Hind Management Full time

    We're passionate about developing our people at Hind Management. As an Employer of Choice, we believe in creating opportunities for everyone to grow and succeed.We're looking for an Assistant Cook, Hotel Restaurant to join our team at Novotel Christchurch Airport's Food Exchange restaurant. This is an exciting opportunity to be part of a dynamic and...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    **Mantra Lake Tekapo Resort Opportunity**Nestled on New Zealand's South Island, Mantra Lake Tekapo offers a comfortable selection of rooms, including one, two and three bedroom apartments, swimming pool, hot tub, barbeque area and outdoor fireplace for guests to enjoy.As a Luxury Resort Operations Manager, you will oversee daily operations, guaranteeing...


  • Christchurch, Canterbury, New Zealand Talentwave Full time

    **Company Overview**Talentwave is a dynamic hospitality business with a vision for excellence. We are committed to genuine care—for our guests, employees, and community.We are seeking an experienced professional to join our team as an Accounts/Administration Manager. This role is integral to ensuring the financial health and administrative efficiency of...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    About Us: At BreakFree on Cashel St, we pride ourselves on providing a unique hospitality experience for our guests. We're committed to ensuring every stay is comfortable and enjoyable.Your Role: As a Laundry Attendant, you'll play a vital part in maintaining the high standards of our hotel's linens and textiles. Your responsibilities will include...


  • Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

    Company OverviewPeppers Bluewater Resort is a premier destination in the heart of New Zealand's central South Island, offering breathtaking views of Lake Tekapo. The resort features one, two, and three-bedroom suites and villas, perfect for guests seeking a tranquil getaway.Job DescriptionAs Duty Manager, you will oversee the Front Office Team, ensuring...