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Hotel Operations Director
1 week ago
**Job Overview**
As a Hotel Manager at Accor, you will be responsible for overseeing the daily operations of our property, ensuring seamless and profitable function. This role demands a keen focus on all departments, requiring active engagement in operations and stakeholder management.
**Key Responsibilities**
• Manage all aspects of the property, including revenue management, recruiting & training, customer service, and achieving financial targets.
• Lead and develop your team to ensure hotel profitability and success.
• Drive changes and improvements in performance, implementing strategies aligned with business objectives.
• Establish strong relationships with key stakeholders, property owners, guests, and regional shared services.
• Maintain excellent product and service standards while maximizing revenue and balancing expenses.
• Focus on recruiting and developing a team that drives positive customer sentiment.
• Act as a liaison within the local community, representing Accor and fostering community engagement.
**Required Skills and Qualifications**
• Prior experience as a Department or Operational Manager in an accommodation provider environment.
• Strong understanding of Hotel Rooms Division Management.
• Confidence in cultivating strong relationships, addressing challenging situations, and implementing solutions that enhance service quality.
• Expertise in overseeing workforce management, including staffing optimization and productivity enhancement.
• Set a precedent through personal conduct and thrive in active involvement.
**Benefits**
• ALL Heartist Membership - Enjoy discounts on worldwide accommodations and food & beverage.
• Family & Friends Discounts - Access to various services and events.
• Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points on worldwide stays.
• Learn Your Way - Support career development with access to industry-leading training platforms.
• Build Your Network - Grow your hospitality network worldwide.
• Worldwide Opportunities - Unlimited opportunities to grow your career.
**About Accor**
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story, and we want to learn yours.
