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Auckland Zoo Experience Coordinator

1 week ago

Auckland, Auckland, New Zealand Auckland Council Full time
Auckland Zoo Experience Coordinator

The Opportunity:

Auckland Zoo is seeking an experienced and customer-focused Experience Coordinator to manage and fulfill bookings for our unique experiences. As part of our Business Development team, you will be responsible for liaising with internal teams, managing bookings in our systems, and providing exceptional service to guests.

About the Role:

  • You will work in a dynamic environment where no two days are the same, ensuring every visitor enjoys a seamless and memorable visit.
  • Liaise with internal teams to ensure smooth operation of bookings.
  • Provide outstanding service to guests, exceeding their expectations.

About You:

  • A customer service superstar – you thrive on making people happy.
  • Highly organised – you can juggle multiple bookings and deadlines with ease.
  • Excellent communicator – you engage with customers and internal teams confidently.