Service Desk Analyst

6 days ago


Auckland, Auckland, New Zealand O'Neil & Associates Human Resources Group Limited Full time
Key Responsibilities

This Service Desk Analyst role is perfect for someone who enjoys variety in their work and is passionate about delivering exceptional customer experiences. As a Service Desk Analyst, you will be the first point of contact for customers and will be responsible for resolving their enquiries in a timely and professional manner.

You will work closely with the Client Operations Manager to ensure that all customer requests are met and exceeded. The ideal candidate will possess excellent communication skills, both verbal and written, and a clear understanding of customer business needs and objectives.

In return for your hard work, we offer a competitive hourly rate + 8% holiday pay and opportunities for professional development and growth within the company.



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