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Help Desk Technician

1 week ago

Auckland, Auckland, New Zealand Everbridge Full time

Everbridge is a leading provider of SaaS-based critical communications and enterprise safety solutions. We are seeking a skilled IT Help Desk Support Engineer to join our team based in New Zealand.

This role involves providing technical support to our global colleagues, including C-level executives, VPs, Engineers, and more. We're looking for a highly motivated individual who can troubleshoot hardware and software issues, manage user accounts, and contribute to IT projects and company-wide initiatives.

Key Requirements:

  • 3 years of experience in IT Support or Desktop Support roles
  • Excellent communication and interpersonal skills
  • Strong understanding of IT fundamentals
  • Ability to multitask and problem-solve
  • Proficient in remote troubleshooting and technical documentation