Business Development Coordinator
2 days ago
Company Profile
Avanti Finance Group is a privately owned non-bank lender committed to delivering exceptional financial services products and fostering a motivated and engaged workplace culture.
Job SummaryThis role plays a vital part in our strategic plan, focusing on building a reputation of innovation and experience for our customers. As the Client Service Liaison, you will be responsible for supporting our Introducers, Relationship Managers, and operational support teams.
Key Responsibilities
- Support Introducers by following up on information and updates required during loan applications;
- Collaborate with Relationship Managers to resolve customer and introducer queries and problems;
- Provide excellent customer service via phone and email to maintain internal and external relationships;
- Perform administrative tasks and handle general enquiries to support the team's overall objectives.
Requirements
- 1-2 years of experience in the finance industry, ideally with knowledge of the approval process for lenders;
- Strong data entry skills with attention to detail in documentation;
- Effective communication and interpersonal skills, along with the ability to constructively manage difficult conversations;
- Knowledge of relevant legislation including the CCCFA;
- Ability to work independently and manage time effectively in a dynamic environment.
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