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Customer Experience Lead

2 weeks ago

Hamilton, Waikato, New Zealand Lovisa Pty Ltd Full time

A Brief Overview of Lovisa

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Our company was created out of a need for on-trend fashion jewellery at ready-to-wear prices. With a focus on bringing remarkably affordable, on-trend jewellery to the world, we strive to delight our customers with our commitment to continually improve their experience.

Store Manager Job Description

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The Store Manager will be responsible for leading our Lovisa store team, driving continuous sales and KPIs in a fast-paced, high-volume retail environment, and demonstrating strong people management skills through ongoing team training, mentoring, and providing feedback.

Benefits Package

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We offer a comprehensive benefits package, including succession plans and leadership programs, rewards and recognition schemes, and exceptional team discounts on product.

Requirements

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To be successful in this role, you will need experience in customer service, a proven track record of delivering sales targets and KPIs, and a commitment to our core values and a can-do attitude.