Customer Experience Lead
2 weeks ago
Company Overview
Mitre 10 (New Zealand) Limited is a proud Kiwi-owned and operated business that has been serving customers since 1974.
We have a strong commitment to delivering exceptional customer experiences and building strong relationships with our communities.
About Our Store
Our Silverdale store is part of the Mitre 10 network and offers a wide range of products and services to meet the needs of local customers.
The store features a modern design, cutting-edge technology, and a friendly, knowledgeable team who are always happy to help.
About the Job
We're looking for a skilled and experienced leader to join our team as a Front-End Leader.
This role involves overseeing the checkout, customer service, and foyer areas, ensuring customers receive a warm welcome, efficient service, and a great overall experience.
Key Responsibilities
- Lead and coach the Front-End team to deliver exceptional customer experiences
- Manage rosters, breaks, and day-to-day operations in the front of store
- Troubleshoot customer service issues and resolve them promptly and professionally
- Maintain high standards of store presentation and efficiency
- Support the Retail Manager with team development and store initiatives
-
Operations Lead for Customer Experience
2 weeks ago
Hamilton, Waikato, New Zealand Aimer Farming Full timeJob OverviewAimer Farming is a leading innovator in agricultural technology, and we're seeking a highly skilled Customer Operations Lead to join our dynamic team. In this role, you will be responsible for developing and executing a comprehensive customer success operations strategy, ensuring our clients receive top-notch service and achieve their goals.Key...
-
Utility Customer Experience Lead
7 days ago
Hamilton, Waikato, New Zealand Yü Group Full timeThe Utility Customer Experience Lead position at Yü Group offers a unique opportunity to work with our team and contribute to delivering exceptional customer experiences. As a member of our operations department, you will play a key role in ensuring our customers receive the highest level of service.To succeed in this role, you will need to possess a...
-
Customer Experience Manager
7 days ago
Hamilton, Waikato, New Zealand pOpshelf Full timeAbout the RoleThe Lead Team Member is a key position within our retail team, responsible for leading by example and ensuring exceptional customer experiences. As a member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a clean and organized store environment.">Key ResponsibilitiesLead...
-
Customer Experience Strategist
5 days ago
Hamilton, Waikato, New Zealand beBee Careers Full timeAbout the RoleThe Store Operations Manager is responsible for leading store operations to deliver exceptional customer experiences and maximize profitability. This includes driving sales growth, improving customer engagement, and maintaining a positive and dynamic work environment.You will be responsible for coaching and developing team members to achieve...
-
Customer Experience Specialist
1 day ago
Hamilton, Waikato, New Zealand beBee Careers Full timeDelivering Exceptional Customer ExperiencesWe are seeking a highly skilled and experienced professional to lead our store team in delivering exceptional customer experiences.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management to ensure a seamless...
-
Customer Experience Manager
2 weeks ago
Hamilton, Waikato, New Zealand Lovisa Full timeCompany OverviewLovisa was created out of a need for on-trend fashion jewellery at affordable prices. With a passion for delivering exceptional customer experiences, we have become a global fashion-forward jewellery brand with 150 new styles being delivered to stores each week.Job DescriptionAs a Sales and Operations Director, you will be responsible for...
-
Customer Experience Representative
1 week ago
Hamilton, Waikato, New Zealand Noel Leeming Part timeDelivering Exceptional Customer ServiceNoel Leeming is committed to providing our customers with an exceptional shopping experience. As a Sales Consultant, you will be the face of our brand, working closely with customers to understand their needs and provide solutions that meet their expectations.About UsWe are a leading retailer of technology and...
-
Customer Experience Coordinator
1 week ago
Hamilton, Waikato, New Zealand Mitre 10 Full timeAbout the RoleThis is a fantastic opportunity to join our team as a retail supervisor. As a key member of our team, you will be responsible for ensuring customers receive a high standard of service, leading your team, and promoting a positive working environment.ResponsibilitiesIn this role, you will:Ensure customers are the number one priority and receive...
-
Customer Experience Manager
2 days ago
Hamilton, Waikato, New Zealand beBee Careers Full timeAre you passionate about delivering exceptional customer experiences? We are looking for a Customer Experience Manager to join our team.About the RoleThis is a full-time opportunity that requires a high level of motivation and a commitment to excellence.Key ResponsibilitiesDevelop and implement strategies to drive sales and improve customer satisfactionLead...
-
Customer Experience Representative
1 week ago
Hamilton, Waikato, New Zealand The Warehouse Group Full timeAbout The Warehouse GroupThe Warehouse Group is a leading retailer in New Zealand, operating iconic brands such as The Warehouse, Warehouse Stationery, and Noel Leeming. Our goal is to deliver exceptional customer experiences while contributing to public good and sustainability initiatives.