Customer Experience Manager

2 weeks ago

Hamilton, Waikato, New Zealand Popshelf Full time
Key Responsibilities
As an Assistant Team Leader at Popshelf, your key responsibilities will include:

• Maintaining a clean, well-organized store environment that meets company standards.
• Providing exceptional customer service to exceed customer expectations.
• Assisting the Store Team Leader in creating and supporting a customer-first store culture.
• Maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Performing stocking and cashiering functions, as well as other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

What We're Looking For
We're looking for a motivated and organized individual who is passionate about delivering exceptional customer experiences. As an Assistant Team Leader, you will be responsible for leading by example and driving results in a fast-paced retail environment.

If you're a strong communicator with a keen eye for detail and a passion for sales growth, we want to hear from you

About You
• You possess excellent communication and interpersonal skills, with the ability to effectively collaborate with team members and customers alike.
• You are highly organized, with a keen attention to detail and the ability to prioritize tasks efficiently.
• You are a self-motivated and driven individual with a strong desire to succeed in a retail environment.
• You possess basic math skills and the ability to accurately handle cash and operate a point-of-sale system.
• You are flexible and able to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Benefits
As a valued member of our team, you will enjoy a range of benefits, including competitive compensation, opportunities for career advancement, and comprehensive training programs. We also offer a supportive work environment, flexible scheduling, and access to exclusive employee discounts.

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