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Customer Experience Manager

3 weeks ago

Hamilton, Waikato, New Zealand Lovisa Full time
Company Overview

Lovisa was created out of a need for on-trend fashion jewellery at affordable prices. With a passion for delivering exceptional customer experiences, we have become a global fashion-forward jewellery brand with 150 new styles being delivered to stores each week.

Job Description

As a Sales and Operations Director, you will be responsible for leading our customer service teams and driving sales growth. You will need to have a proven track record of delivering sales targets and KPIs, as well as a commitment to our core values and exceptional communication and relationship building skills.

Requirements
  • Leadership experience in customer service
  • Proven track record of delivering sales targets and KPIs
  • Commitment to core values and core beliefs
  • Exceptional communication and relationship building skills