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Customer Service Representative

2 months ago


Auckland, Auckland, New Zealand TwoTicks Full time

We are seeking a Customer Services Administrator to contribute to our positive work environment at TwoTicks, a well-established training provider in Auckland.

About the opportunity:

The ideal candidate will have excellent customer interaction skills and a can-do attitude. Responsibilities will include maintaining a safe and positive training environment, using customized systems for booking training, sending confirmations, following up sales leads, answering phones, and ensuring site cleanliness.

This role will suit someone with previous experience in a customer service role, a full New Zealand driver's license, eligible to work in New Zealand, and without criminal convictions. Proficiency in Xero for receiving payments and processing invoices is also highly valued.

What we offer:

A competitive remuneration package of $50,000 per annum, plus benefits such as opportunities for personal and professional development, a respectful and positive workplace culture, and social club participation.

This full-time position (40 hours per week) includes occasional Saturday work and team dinner meetings. If you are interested in finding out more about the role, please apply via the link provided below.