Senior Claimant Support Specialist

About MSD's Historic Claims ProgrammeThe Ministry of Social Development's Historic Claims programme is designed to provide a safe and supportive environment for individuals who have experienced adverse events in care. Our team is committed to delivering high-quality services that meet the needs of claimants and promote healing and closure.As a Senior...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSD The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

About MSD   The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

Senior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...

About MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

About UsThe Ministry of Social Development (MSD) is a people-centred organisation, working with partners to help New Zealanders be safe, strong, and independent. Our social policy and advice inform government decisions, while our assistance programs provide income, employment, and housing support to people of all ages, families, whānau, and communities.The...

About MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...

About UsAt MSD, we care about the wellbeing and success of our people and want everyone to thrive in a supportive and inclusive working environment.We work together to make a difference for communities while doing the right thing with integrity.The Senior Claimant Support Specialist has knowledge of and is able to perform all aspects of claimant engagement,...

About usThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...

About the TeamWe are a dedicated team within the Ministry of Social Development, working tirelessly to provide an Alternative Disputes Resolution Service (ADRS) to assist claimants who have raised allegations or concerns of abuse or neglect while in State care.Our team is committed to ensuring that claimants experience a positive and supportive environment,...

About the Ministry of Social DevelopmentWe are a people-centred organisation, working with partners to help New Zealanders be safe, strong and independent.Our social policy and advice to government helps provide income, employment and housing support to people of all ages, families, whānau and communities.We are committed to supporting and enabling Māori,...

Job OverviewThis is an exciting opportunity to make a real difference in the lives of claimants who have been unjustly treated in State care. As a Senior Claimant Support Specialist, you will work closely with claimants, supporting them through the Historic Claims process and helping them achieve redress and healing.About the PositionThis fixed-term or...

Our ApproachThe Ministry of Social Development is committed to providing high-quality services to claimants, particularly those who have experienced trauma and injustice. Our approach is centred around building trust and rapport with claimants, listening to their experiences, and providing effective support and guidance.Job SummaryThis role requires a highly...

About Historic ClaimsAt the Ministry of Social Development, we understand the profound impact that adverse experiences in care can have on individuals. Our Alternative Disputes Resolution Service (ADRS) is dedicated to providing claimants with a supportive and fair process for seeking redress.We believe that every individual deserves to be heard and to have...

Job OverviewWe are looking for an experienced individual who shares a common commitment to achieving positive outcomes for claimants.As a Senior Claimant Support Specialist, you will be culturally responsive, able to understand and simplify complex issues, and have demonstrated experience in delivering results for people.You will be responsible for taking...

About the RoleAs a Senior Claimant Support Specialist, you will play a crucial role in helping claimants navigate the Historic Claims process. Your primary responsibility will be to act as the primary point of contact for claimants, providing guidance and support throughout their journey.This involves managing claims from initial contact to closure, ensuring...

Senior Claimant Support Specialist Role OverviewThis role involves working closely with claimants to understand their experiences and provide feedback on the outcome of their claims. You will also provide support and guidance to other staff members and manage complex cases to ensure that all parties are well-supported throughout the process.Key...

Join Our TeamWe're seeking an experienced Senior Claimant Support Specialist to join our Historic Claims team. As part of this role, you'll work closely with claimants to provide end-to-end management of their claims, ensuring they receive positive outcomes and experience mana manaaki (a positive experience every time).Key Responsibilities:Deliver...

About UsThe Ministry of Social Development is a people-centred organisation that prioritises the well-being and success of its employees and the communities it serves. Our mission is to make a positive impact on the lives of New Zealanders, particularly those who have experienced trauma and injustice.Job DescriptionThis role involves providing critical...

About the Ministry of Social DevelopmentThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all...