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Care Experience Advocate Specialist

1 week ago

Wellington, Wellington, New Zealand Ministry of Social Development Full time

Job Overview

We are looking for an experienced individual who shares a common commitment to achieving positive outcomes for claimants.

As a Senior Claimant Support Specialist, you will be culturally responsive, able to understand and simplify complex issues, and have demonstrated experience in delivering results for people.

You will be responsible for taking the lead in talking with claimants about their experiences in care and providing feedback to them about the outcome of the assessment of their claim.

This role provides opportunities for professional growth and development, and the successful candidate will have the chance to work collaboratively towards building a great claimant experience.