Aws Technical Account Manager

4 days ago

Auckland, Auckland, New Zealand Amazon Web Services (Aws) Full time
Join AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years.
As an AWS Technical Account Manager, you will provide architectural and operational guidance to New Zealand's largest and fastest-growing customers to help them achieve the greatest value from AWS.Key job responsibilitiesYou'll build solutions, provide technical guidance, and advocate for the customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityDevelop trusting relationships with customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service disruptions, metrics, and detailed prelaunch planningAs part of a wider Enterprise Support team, you'll provide post-sales, consultative expertiseSolve a variety of problems across different customers as they migrate their workloads to the cloudUplift customer capabilities by running workshops, brown bag sessions, etc.As we continue to rapidly expand in NZ, you'll have plenty of opportunities to develop your technical, consulting, and leadership skills.
You'll work with talented cloud technologists whilst expanding your knowledge of AWS products.
You'll also have the chance to receive mentorship and gain AWS certifications.A day in the lifeAs a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology.
You'll craft and execute strategies to drive our customer's adoption and use of AWS services.About The TeamDiverse ExperiencesAWS values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious.
Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony.
Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Basic Qualifications5+ years of technical engineering experienceExperience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environmentBachelor's degreePreferred QualificationsExperience with AWS services or other cloud offeringsExperience in internal enterprise or external customer-facing environment as a technical leadOur inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Amazon Web Services New Zealand LimitedJob ID: A2828407
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