AWS Cloud Support Specialist, Customer Success

3 days ago


Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

Company Overview

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. We have built a reputation for excellence with a mission to create the earth's most customer-centric company, recognized, valued, and trusted for both our products and services.

Job Description

We are looking for talented candidates interested in working in a technically challenging and professional environment. As a member of the AWS Support Engineering team in New Zealand, you will work with leading companies in this space and directly with engineering teams within Amazon who are developing new capabilities.

Key Responsibilities:

  • Apply advanced troubleshooting techniques to provide unique solutions to customers' individual needs.
  • Work on critical, highly complex customer problems that may span multiple AWS services.
  • Leverage day-to-day customer support experience to provide the voice of the customer to internal AWS teams on how to improve services.

Required Skills and Qualifications:

  • Penultimate year student graduating 2026 and willing to return to studies after internship.
  • Bachelor's Degree or above in Engineering, Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Electronic Engineering, Information Technology, Information Systems, or Information Management related majors.

Benefits:

  • Opportunity to learn and develop with guidance from managers, local mentors, and global mentors.
  • Excellent long-term development prospects in a world-leading cloud company.


  • Auckland, Auckland, New Zealand Amazon Full time

    About the RoleA Cloud Support Specialist is a key member of our AWS Support team, providing expert technical assistance to customers around the world. As a subject matter expert in cloud computing, you will be responsible for solving complex customer issues, collaborating with internal teams, and contributing to the development of innovative solutions.**Key...


  • Auckland, Auckland, New Zealand Amazon Full time

    AWS Support Engineers play a critical role in ensuring customer success. As a Cloud Support Engineer, you will be the primary point of contact for customers experiencing technical difficulties with AWS services.You will apply advanced troubleshooting techniques to provide unique solutions for customers and drive customer interactions by thoughtfully working...


  • Auckland, Auckland, New Zealand Amazon Web Services (Aws) Full time

    Join AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years.As an AWS Technical Account Manager, you will provide architectural and operational guidance to New Zealand's largest and fastest-growing customers to help them achieve the greatest value from AWS.Key job responsibilitiesYou'll build solutions, provide technical guidance, and advocate...

  • AWS Cloud Architect

    7 days ago


    Auckland, Auckland, New Zealand Consult Recruitment Full time

    About the RoleWe are seeking a highly skilled AWS Consultant for a six-month integration project, migrating from Siebel to nCino on Salesforce. This role requires deep expertise in AWS cloud architecture, infrastructure automation, and development to ensure a seamless transition and system optimization.Key Responsibilities:Architect and implement scalable...


  • Auckland, Auckland, New Zealand Amazon Full time

    About the RoleWe are seeking an experienced Cloud Support Specialist to join our AWS Support Engineering team. As a member of this team, you will be at the forefront of transformational technology, assisting a global list of industry-leading companies.You will act as the 'Cloud Ambassador' across all cloud products, arming our customers with required tools...


  • Auckland, Auckland, New Zealand Amazon Full time

    About Amazon Web ServicesAmazon Web Services is the market leader and technology forerunner in the cloud business. Our team is at the forefront of this transformational technology, assisting a global list of companies and developers who are taking advantage of a growing set of services and features to run their mission-critical applications.A Day in the...

  • AWS Cloud Engineer

    5 days ago


    Auckland, Auckland, New Zealand Zone It Solutions Full time

    We are seeking an experienced AWS Engineer to design, implement, and maintain the AWS infrastructure for our clients. Key Responsibilities: Design and Implement: Develop a robust and scalable cloud infrastructure on AWS. Ensure high availability, security, and performance of applications deployed on AWS.Maintain and Troubleshoot: Monitor and troubleshoot...


  • Auckland, Auckland, New Zealand Amazon Full time

    **Transforming Customer Success**We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Job Overview:We're seeking an experienced Cloud Support Engineer to join our team. As a Cloud Support Engineer,...


  • Auckland, Auckland, New Zealand Consult Recruitment Full time

    About the CompanyOur client, a leading telecommunications company, is committed to delivering cutting-edge solutions that enhance connectivity and innovation. With a strong focus on digital transformation, they are driving advancements in cloud technology to optimize operations and improve customer experiences.About the RoleWe are seeking a highly skilled...


  • Auckland, Auckland, New Zealand Amazon Web Services (Aws) Full time

    Job OverviewWe're looking for a skilled AWS Technical Account Manager to join our team in New Zealand. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology.ResponsibilitiesProvide architectural and operational guidance to our largest and fastest-growing customers in New Zealand. Build solutions,...


  • Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

    OverviewAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, which is why customers trust our robust suite of products and services to power their businesses.Key ResponsibilitiesProvide high-quality support to customers using cloud technologies.Analyze complex...


  • Auckland, Auckland, New Zealand Amazon Full time

    About the TeamAWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. As a member of this team, you will work with diverse technical experts in dozens of countries to help customers achieve more with the AWS cloud.We value diversity and inclusion, and we encourage candidates...


  • Auckland, Auckland, New Zealand Amazon Full time

    About the RoleWe are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS). As a Cloud Support Engineer, you will be responsible for providing top-notch support to our customers, assisting them with their cloud computing needs.Your primary responsibilities will include solving customer cases through various contact channels,...


  • Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time

    Company OverviewWe are proud to be partnering with a leading FMCG business with a long and rich history in the Australian market. This business has a portfolio of some of Australia's most loved consumer brands and has grown to become an international success story.About the BusinessThis business places great emphasis on its people and providing a rewarding...


  • Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a...

  • AWS Cloud Expert

    6 days ago


    Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

    Role DescriptionThis role supports our services that focus on Database technologies, including RDS (Aurora, SQL Server, MariaDB, MySQL), Database Migration Services, Lightsail, and more. As a Cloud Support Engineer, you will be responsible for troubleshooting and resolving complex technical issues related to these services.ResponsibilitiesYour key...


  • Auckland, Auckland, New Zealand Amazon Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a...


  • Auckland, Auckland, New Zealand Amazon Full time

    Job ID: 2924874 | Amazon Web Services New Zealand LimitedAmazon Web Services is the market leader and technology forerunner in the Cloud business.As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and...


  • Auckland, Auckland, New Zealand Amazon Full time

    Job OverviewWe are looking for a talented Cloud Support Engineer to join our BigData/ETL team in Auckland, New Zealand. As a Cloud Support Engineer, you will be responsible for providing technical support and guidance to customers on AWS services, specifically in the area of data processing with Glue, Athena, and Amazon Managed Workflows for Apache Airflow...


  • Auckland, Auckland, New Zealand Amazon Web Services New Zealand Limited Full time

    About the Role:A Cloud Computing Specialist with Amazon Web Services (AWS) New Zealand Limited will be at the forefront of transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.As a Cloud Ambassador, you will arm our...