Customer Service Broker
2 days ago
Customer Service BrokerAon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world.
Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.This is an Office Based role located at our Aon Branch in Christchurch.What the mahi looks likeThis role provides Customer Support, Service and Solutions to clients in our Group Schemes portfolio.
As a Customer Service Broker, you will utilise your experience in assisting the broader team in handling our more complex needs.Provide service and support to our larger accounts within the Group Schemes portfolioWork collaboratively with our leadership team providing additional support with the coaching and mentoring of the teamReviewing and updating procedures, as well as effectively recording and distributing these changes as necessaryWhat makes working at Aon Aotearoa New Zealand differentThis role will allow you to start building and growing a strong network internally across our organisation, with our providers and our clientsYour valued contributions will play a key part in the delivery of our Group Scheme ServicesWith our commitment to your development, this career pathway could see you progress into a subject matter expert or open up opportunities for lateral moves across other areas of the organisationYou will have access to a range of benefits that we hope will make an impact on your life when and where it matters most including access to a range of subsidised insurance coverage – Life, Income and Trauma, Partially Subsidised Southern Cross Health Insurance, access to extensive Wellbeing programmes, and a reward leave programmeSkills and experience that will lead to successA demonstrated background in Customer Service from within an inbound Contact Centre environmentYou will have effective communication skills, the ability to negotiate, handle difficult conversations with confidence, and provide compassion and support to our clients who may be experiencing challenging circumstancesResults and self-driven, with the ability to prioritise work for yourself and others as requiredExperience with coaching and mentoring more junior members of the team would be an advantageThe ability to chip in to continuously improving our processes and uplifting the capability of others through your experienceHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce.
Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.
We call this Smart WorkingOur continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
As a result, at Aon, you are more connected, more relevant, and more valued.Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity workplace.
#J-18808-Ljbffr
-
Customer Service Advocate for Insurance Brokers
20 hours ago
Christchurch, Canterbury, New Zealand Catch Consulting Full timeKey ResponsibilitiesSupporting brokers in handling insurance queries, including client liaison, endorsements, renewals, new business, credit control, and negotiating with insurers on behalf of clients.Processing all associated documentation, including amendments, cancellations, finance agreements, invoices, and statements as necessary.Assisting in managing...
-
Commercial Insurance Broker
5 hours ago
Christchurch, Canterbury, New Zealand Gerrards Insurance Brokers Full timeApply here: www.gerrards.co.nz/careers/job-application/Commercial Insurance Broker – Join One of New Zealand's Fastest-Growing BrokeragesCompany: GerrardsLocation: Christchurch, New ZealandRole: Commercial Insurance BrokerSalary: $70,000 - $100,000 + Incentives + CarAre you a motivated and intelligent insurance broker with a passion for new business?Are...
-
Customer Service Specialist
3 days ago
Christchurch, Canterbury, New Zealand New Zealand Blood Service Full timeNew Zealand Blood Service is a unique part of our health sector where no two days are the same. Our team is passionate about saving lives through the generosity of our fellow Kiwis.About UsWe exist to ensure the efficient delivery of safe blood and tissue products on a time-critical basis throughout New Zealand.Our shared values inspire, motivate us, and...
-
Customer Support Specialist
2 days ago
Christchurch, Canterbury, New Zealand Aon Hewitt Full timeAon Hewitt is a global professional services firm that helps organizations succeed in a rapidly changing world.Our colleagues provide our clients with advice and solutions that give them clarity and confidence to make better decisions.This role provides Client Support, Service, and Solutions to clients in our Group Schemes portfolio. As a Customer Service...
-
Administrative Services Coordinator
7 days ago
Christchurch, Canterbury, New Zealand Avanti Finance Group Full timeAvanti Finance Group is a leading non-bank lender in New Zealand and Australia, committed to innovation and exceptional financial services. We foster a motivated workplace culture centered around personal growth and high performance.This role reports to the Head of Customer Experience and plays a crucial part in maintaining office services by organizing...
-
Finance Broker
3 weeks ago
Christchurch, Canterbury, New Zealand Leander Fintech Limited Full timeEngage with our customers over the phone: Your easy going nature and friendly approach will make our customers enjoy working with us.Build strong relationships with our lenders: You'll build up credibility and a great track record with our industry-leading lenders by connecting them with our customers.Be innovative in your approach to assisting customers: We...
-
Finance Broker
1 day ago
Christchurch, Canterbury, New Zealand Leander Fintech Limited Full timeEngage with our customers over the phone: Your easy going nature and friendly approach will make our customers enjoy working with us.Build strong relationships with our lenders: You'll build up credibility and a great track record with our industry-leading lenders by connecting them with our customers.Be innovative in your approach to assisting customers: We...
-
Customer Service
4 days ago
Christchurch, Canterbury, New Zealand Hynds Pipe Systems Limited Full timeFull-time permanent roleCareer progression & development opportunitiesHealth Insurance Cover & Free Annual Health ChecksHynds Waimakariri is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Kaiapoi, ChristchurchIf you're passionate about providing excellent service, helping customers find the right...
-
Customer Service Superstars
5 days ago
Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full timeMitre 10 MEGA Hornby is a family-owned Christchurch business which strives to offer exceptional customer service to every customer every time.We currently have a full-time and part-time vacancy in our customer service desk team.This position is crucial and aims to provide our customers with an award-winning level of customer experience.For this position, we...
-
Customer Service Representative
7 days ago
Christchurch, Canterbury, New Zealand Tesla Full timeAbout the RoleThe Service Advisor position at Tesla Motors is a key role that requires a high level of customer interaction, technical acumen, and ability to provide exceptional service. As a Service Advisor, you will be responsible for addressing customer concerns, resolving issues, and providing excellent support.Key ResponsibilitiesAnswer customer...
-
Customer Service Representative
7 days ago
Christchurch, Canterbury, New Zealand Mitre 10 Full timeAt Mitre 10 MEGA Hornby, we are dedicated to delivering exceptional customer service. As a valued member of our customer service desk team, you will play a crucial role in providing an award-winning level of customer experience.We are seeking a customer service superstar who embodies enthusiasm and team spirit, possesses good time management skills, and has...
-
Customer Service And Sales
3 days ago
Christchurch, Canterbury, New Zealand Corys Electrical Full timeWhat does the Customer Service and Sales person do?This multifaceted counter-based role supports branch operations from assisting customers at the counter, unpacking and receipting goods in, to picking, packing, and dispatching customer orders, loading the delivery vehicle, and ensuring our customers get their orders and quality service delivered on time...
-
Customer Service Representative
2 days ago
Christchurch, Canterbury, New Zealand Petstock Group Part timeAbout UsPetstock Group is a leading retail market leader across the pet care industry. Our company has been established for over 20 years, driven by our passion for pets and animals.Our vision is to provide exceptional customer service and expert knowledge on pet care products and services. We strive to create a fun, friendly, and inclusive team environment...
-
Customer Service Advisor
4 weeks ago
Christchurch, Canterbury, New Zealand Agapë Worldwide Full timeAgape Worldwide: Where Your Passion Meets PurposeAre you ready to join the marketing industry's front-runners and unleash your potential? At Agape Worldwide, we're all about customer-centricity, innovation, and providing top-notch service. We take pride in what we do, and we're on the hunt for vibrant and passionate Customer Service Advisors to be part of...
-
Customer Service Advisor
5 days ago
Christchurch, Canterbury, New Zealand Kings Recruitment Full timeAbout the OpportunityThis role presents a unique chance to grow your career in the automotive industry, working with a reputable and expanding company.Responsibilities:Offer top-notch customer service and engage with customers effectively.Select and supply parts to meet customer needs.Efficiently pack and deliver parts as required.Process documentation...
-
Customer Service Ambassador
2 days ago
Christchurch, Canterbury, New Zealand The Warehouse Part timeOur StoryWe're The Warehouse, one of Aotearoa's most iconic retail brands. We've been delivering exceptional customer experiences to New Zealanders for decades, and we're always looking for ways to improve.About the RoleWe're seeking a Customer Service Team Member to join our in-store team. As a key member of our service desk, you'll be responsible for...
-
Customer Service Engineer
3 days ago
Christchurch, Canterbury, New Zealand Ricoh Full timeAdd expected salary to your profile for insights.This is your opportunity to join the Ricoh team, supporting our customers in a full-time role servicing the Timaru region.Build on your career success with the backing of a top brand and our extensive resources.More about the role…As a member of the service team, the Customer Service Engineer's primary duty...
-
Customer Service Representative
7 days ago
Christchurch, Canterbury, New Zealand The Baby Bunting group Full timeKey ResponsibilitiesAs a Retail Sales Assistant, you will be responsible for:Selling products and services to customers, both in-store and online.Processing transactions and handling customer complaints in a professional manner.Maintaining a high level of knowledge about our products and services.You will also have the opportunity to work with a talented...
-
Customer Service Representative
3 hours ago
Christchurch, Canterbury, New Zealand The Co-Operative Group Full timeAbout the RoleWe're looking for a friendly and approachable individual to join our team as a Customer Team Member. As a key part of our store, you'll be responsible for delivering exceptional customer service and providing a great shopping experience.Key ResponsibilitiesProvide friendly and thoughtful service to customers, responding to queries and...
-
Customer Service Representative
5 days ago
Christchurch, Canterbury, New Zealand Farmlands Full timeFarm Support Specialist Job SummaryWe're seeking an experienced Farm Support Specialist to provide exceptional customer support and services to our customers. The ideal candidate will have a proven track record of delivering high-quality results in a fast-paced environment.Main ResponsibilitiesDeliver exceptional customer service through multiple...