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Customer Service Engineer

2 weeks ago

Christchurch, Canterbury, New Zealand Ricoh Full time

Add expected salary to your profile for insights.This is your opportunity to join the Ricoh team, supporting our customers in a full-time role servicing the Timaru region.
Build on your career success with the backing of a top brand and our extensive resources.More about the role…As a member of the service team, the Customer Service Engineer's primary duty is to maintain a high standard of workmanship and provide an excellent service to our valued customers.Work on all Ricoh products and solutions.Carry out timely maintenance, repair and field modifications on Ricoh and Hybrid audio visual equipment.Carry out site audits of client premises.Assist with run-up and configuration of Ricoh equipment and solutions when required.Train clients in the use of Ricoh Equipment including software and print drivers.Carry out installations of print and Hybrid audio visual equipment on to client networks.Your skills, attributes and experience…Passion for IT.Prior experience in customer service.Demonstrable knowledge of IT and AV is preferred.Excellent verbal and written communication skills.Legal entitlement to work in NZ long term.A minimum of 3 years' work experience in the deployment and maintenance of Ricoh production print equipment.What can we offer?We invest in our employees and encourage a learning environment where you really can make your career what you want it to be.
We provide access to learning tools and on-the-job training to support you, to grow and develop your careerYour application will include the following questions:Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as a Customer Service Engineer?Do you have customer service experience?What's your expected annual base salary?Do you have a current New Zealand driver's licence?
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