Customer Service

4 days ago


Christchurch, Canterbury, New Zealand Hynds Pipe Systems Limited Full time

Full-time permanent roleCareer progression & development opportunitiesHealth Insurance Cover & Free Annual Health ChecksHynds Waimakariri is on the lookout for a friendly, detail-oriented, and customer-focused individual to join our vibrant team in Kaiapoi, Christchurch
If you're passionate about providing excellent service, helping customers find the right solutions, and being part of a supportive team, then this role is for you.As a Customer Service Representative at Hynds, you'll play a key role in making our customers' experience unforgettable.
From offering expert advice on our range of products to assisting with sales support, your goal is to ensure that every customer leaves with exactly what they need.
Whether it's answering queries, processing orders, or maintaining a clean and organized branch, you'll ensure the smooth running of our operations.Key ResponsibilitiesProvide sales support for all branch customersBuild and maintain internal relationships with procurement and demand management teamsComplete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, creditsRegularly operating the forklift to move product around the siteAccurately completing all your duties on time to a high standard of safety and quality.Key AttributesExcellent customer service skills are paramount to ensure a strong customer relationship and that all customers' needs are metAdvanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutionsNZ driver licence full class 1 and F endorsementBusiness smart and understands the key levers that drive business performancePractical understanding and experience of health and safety standardsWho We AreFounded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.
Hynds remains proudly family-owned and has built its reputation on customer service and innovation.We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way.
Hynds is a place where people matter, where we do what's right and where we connect with our customers.Pre-employment ChecksHynds are committed to high levels of health and safety.
Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check.
You will also need the legal right to work in NZ.
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