Customer Service Specialist
3 days ago
New Zealand Blood Service is a unique part of our health sector where no two days are the same. Our team is passionate about saving lives through the generosity of our fellow Kiwis.
About UsWe exist to ensure the efficient delivery of safe blood and tissue products on a time-critical basis throughout New Zealand.
Our shared values inspire, motivate us, and drive us to provide the very best service to the New Zealand public.
At NZBS, we pride ourselves on being an essential service that makes a real difference in people's lives.
We're seeking a talented and motivated individual to join our Christchurch Administration team.
As an Operations Assistant, you will play a critical role in supporting our team to achieve our goals.
Key Responsibilities:
- Provide administrative support to the team, including data entry, filing, and record management.
- Assist with preparing and sending correspondence, reports, and other documents as required.
- Collaborate with colleagues to achieve operational objectives.
- Develop and maintain procedures and systems to improve efficiency and productivity.
Requirements:
- Proven administration skills and experience working with multiple software packages, particularly Word, Outlook, and Excel.
- Excellent problem-solving skills, with the ability to analyze situations and develop effective solutions.
- Able to work independently and as part of a close-knit team.
- Flexible and willing to work a rotating roster of morning, afternoon, or evening shifts across our donor centres.
- Meticulous attention to detail and ability to maintain confidentiality.
- Strong communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
Salary: Starting from $70,970 to $73,941 depending on skills and experience.
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