Customer Service Representative
2 days ago
Petstock Group is a leading retail market leader across the pet care industry. Our company has been established for over 20 years, driven by our passion for pets and animals.
Our vision is to provide exceptional customer service and expert knowledge on pet care products and services. We strive to create a fun, friendly, and inclusive team environment where our customers feel valued and supported.
We are seeking a passionate individual who shares our commitment to delivering outstanding customer experiences. As a key member of our team, you will play a vital role in helping us achieve our goals and continue to grow as a business.
Key Responsibilities:
- Provide exceptional customer service and ensure that every interaction with our customers is memorable and meaningful.
- Stay up-to-date with the latest pet care products and services, and use this knowledge to inspire and educate our customers.
- Work collaboratively with your teammates to maintain a clean and well-organized store environment, ensuring all stock is available and easily accessible.
- Contribute to a positive and supportive culture within the store, where everyone feels valued and motivated to succeed.
About You
We are looking for someone who is passionate about animals and providing excellent customer service. If you have experience working in a similar retail environment and possess strong interpersonal skills, we want to hear from you
You will be expected to work flexibly, including weekends and public holidays, and must be physically fit and able to lift products up to 20kgs.
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