Service Desk Technicianx 4
4 days ago
Service Desk Technician x 4 - Auckland, Christchurch or Wellington BasedExciting opportunities to join our high functioning End User Services team.We are seeking to fill 2 x permanent and 2 x 18-month fixed term Service Desk TechniciansPermanent: 1 x Christchurch based, and 1 x Wellington based.Fixed term: 1 x Auckland and 1 x can be based in Auckland, Wellington or Christchurch.$82,594 per annum + 5 weeks' annual leave + a suite of benefits.As a Service Desk Technician, you will be responsible for providing effective and structured first level support for ICT services and coordinating the overall support process with the aim of maximizing service availability, restoring services when required and providing business systems support.
You will provide advanced level 1 site-based support for customers' problems or requests related to End User Devices (PCs, Laptops, Mobile phones or Tablets) and provide a consistent and positive service delivery experience to internal customers based in our key offices, providing professional ICT support and resolving incidents efficiently.
Previous telephone and Service Desk support experience would be essential to be successful in this roleExperience with Microsoft Operating Systems, Windows 10 and mobile technologies.ITIL Foundation certificate, relevant tertiary qualifications or similar experience.An understanding of LAN/WAN network servers and Database environments.Ability to deal promptly with customer queries and requests and take responsibility for meeting customer needs within the agreed timescale.Excellent communication skills both written and verbal; complaint handling and listening skills developed to a very high degree.As a Kainga Ora - Homes and Communities employee, we want to make sure that you have all the tools and support you need.
We want to ensure you are healthy and have work-life balance.
We also want to support and grow your personal and career development through on-the-job learning, training courses, secondments and study opportunities.
At Kainga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.
What is exciting about working for Kainga Ora is getting the chance to make a real and positive impact on New Zealanders' lives.
With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.
We are passionate about transforming New Zealand for the better.
That includes being a trusted partner for Maori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.
Our values were developed by us, for us.
They unite us as an organisation and guide how we work every day.
Our values are:
Manaakitanga - People at the Heart.Whanake - Be Bold.To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz.
Please note: all applicants, including existing employees, need to follow this process.
If you have any questions about this role, please contact Jae at ******.
Applications close on 26th March 2025 at 11:55pm. We value diversity and are committed to working with each other and our customers in an inclusive and respectful way.
We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.
If you don't tick all the boxes in this listing but think that you could be a great fit based on your unique background and skillset, we would welcome an application from you.
Don't hesitate, as we may review applications as they are received and reserve the right to close advertising early.
Reference # 74866
Posted on 12 Mar 2025
Closes on 26 Mar 2025 23:00
Location(s) Auckland Central Regional Office, Christchurch Regional Office, Wellington National Office.
#J-18808-Ljbffr
-
Service Desk Technicianx 4
5 days ago
Wellington, Wellington, New Zealand Kainga Ora - Homes And Communities Full timeService Desk Technician x 4 - Auckland, Christchurch or Wellington BasedExciting opportunities to join our high functioning End User Services team.We are seeking to fill 2 x permanent and 2 x 18-month fixed term Service Desk TechniciansPermanent: 1 x Christchurch based, and 1 x Wellington based.Fixed term: 1 x Auckland and 1 x can be based in Auckland,...
-
Service Desk Analyst
3 days ago
Wellington, Wellington, New Zealand Randstad Full timeThe CompanyRandstad is partnering with a company dedicated to enriching lives and inspiring futures by promoting career pathways and fostering a sustainable, dynamic workforce.It collaborates on skill and workforce planning, ensures compliance with legislative responsibilities, and exceeds stakeholder expectations.This company is guided by its core values of...
-
IT Service Desk Operator
4 days ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeService Desk Role Overview: Spark New Zealand Limited invites applications for a skilled Service Desk Analyst to join our growing team. As a Service Desk Analyst, you'll provide high-quality support to our customers through various channels, including phone, email, and chat. This is an exciting opportunity to develop your technical expertise and contribute...
-
Service Desk Analyst
5 days ago
Wellington, Wellington, New Zealand Fnz Full timeWhen you join FNZ as a Service Desk Analyst you are part of a global corporate IT department where we provide IT technical assistance to end users across the business.This is a fantastic opportunity to work within a dynamic and diverse environment in the financial services sector.We are seeking someone with a can-do attitude and a strong delivery focused...
-
Technical Service Desk Associate
6 days ago
Wellington, Wellington, New Zealand Kāinga Ora - Homes and Communities Full timeService Desk Technician Job DescriptionWe are seeking highly motivated Service Desk Technicians to fill four positions within our End User Services team.In this role, you will work closely with stakeholders to ensure seamless service delivery, resolve complex issues, and maintain excellent relationships with internal customers.Your responsibilities will...
-
Technical Service Desk Professional
3 days ago
Wellington, Wellington, New Zealand Kainga Ora - Homes And Communities Full timeJob SummaryWe are seeking a skilled Service Desk Technician to join our End User Services team. The ideal candidate will have experience in providing effective and structured first-level support for ICT services and coordinating the overall support process.Key ResponsibilitiesProvide advanced level 1 site-based support for customers' problems or requests...
-
Service Desk Analyst
5 days ago
Wellington, Wellington, New Zealand Fnz Group Full timeWhen you join FNZ as a Service Desk Analyst you are part of a global corporate IT department where we provide IT technical assistance to end users across the business.This is a fantastic opportunity to work within a dynamic and diverse environment in the financial services sector.We are seeking someone with a can-do attitude and a strong delivery focused...
-
Service Desk Analyst
5 days ago
Wellington, Wellington, New Zealand Fnz (Uk) Ltd Full timeJob Requisition ID: REQ-13578When you join FNZ as a Service Desk Analyst, you are part of a global corporate IT department where we provide IT technical assistance to end users across the business.This is a fantastic opportunity to work within a dynamic and diverse environment in the financial services sector.We are seeking someone with a can-do attitude and...
-
Technical Service Desk Representative
4 days ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeJob Overview: We're seeking an experienced Service Desk Analyst to join our team at Spark New Zealand Limited. As a key member of our service desk, you'll play a critical role in ensuring our customers receive top-notch support and resolution to their technical issues. If you're a skilled communicator, problem-solver, and team player, this could be the...
-
Service Desk Analyst
17 hours ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeDo you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and are you a natural multi-tasker with the ability to juggle ever-changing priorities?Then we want YOUWe are looking for people who have the right to work for Spark in New Zealand; if you do not meet this requirement, we...
-
Help Desk Specialist
16 hours ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeUnlock Your Potential in a Dynamic Service Desk RoleJob Description:We are seeking a self-motivated team member to join our Service Desk team as a Service Desk Analyst. In this role, you will be the first point of contact for customers, providing exceptional customer service and resolving technical issues.Key Responsibilities:Provide excellent customer...
-
Service Desk Analyst
17 hours ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeDo you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and are you a natural multi-tasker with the ability to juggle ever-changing priorities?Then we want YOUWe are looking for people who have the right to work for Spark in New Zealand; if you do not meet this requirement, we...
-
Service Desk Analyst
5 days ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeDo you have a passion for Service Desk work and can deliver exceptional customer service?Do you have exceptional communication skills and are you a natural multi-tasker with the ability to juggle ever-changing priorities?Please note: This role works across a day / overnight roster on a rotational basis.Overnight shifts are 10.15pm – 7.45am, with day shifts...
-
Help Desk Operations Manager
2 days ago
Wellington, Wellington, New Zealand Randstad Full timeAbout the RoleWe are seeking an experienced IT professional to manage our help desk operations and provide exceptional customer service.As a Help Desk Analyst, you will play a crucial role in ensuring the smooth operation of our IT systems, resolving incidents, and escalating issues as needed.
-
Service Desk Team Member
5 days ago
Wellington, Wellington, New Zealand The Warehouse Group Part timeCompany DescriptionKo wai matou – Who we areThe Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, and Noel Leeming.They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...
-
Service Desk Agent
5 days ago
Wellington, Wellington, New Zealand NTT DATA, Inc. Full timeAbout the OpportunityWe are seeking a highly skilled and motivated Technical Service Representative to join our team as a Managed Services Service Desk Agent.In this role, you will be the first point of contact for clients and vendors, providing exceptional service and support through various communication channels, including phone, email, and chat.Your...
-
Customer Service Representative
7 days ago
Wellington, Wellington, New Zealand IBIS Full timeAre you passionate about delivering exceptional customer experiences and growing your skills in a fast-paced environment? We're seeking a talented Receptionist to join our Front Desk team at IBIS Wellington! As a key member of our team, you'll be responsible for ensuring seamless operations, providing top-notch customer service, and working collaboratively...
-
ICT Help Desk Specialist
5 days ago
Wellington, Wellington, New Zealand Kainga Ora - Homes And Communities Full timeAbout Our TeamOur End User Services team is passionate about delivering exceptional customer experiences. As a Service Desk Technician, you will play a critical role in ensuring that our customers receive timely and effective support.Salary and BenefitsThis permanent role offers a competitive salary of $82,594 per annum, plus 5 weeks' annual leave, and a...
-
Front Desk Dental Assistant
1 day ago
Wellington, Wellington, New Zealand Abano Healthcare Group Full timeFront Desk Dental Assistant Job DescriptionLumino Courtenay Place is seeking a friendly and enthusiastic Front Desk Dental Assistant to join our dynamic dental practice in Wellington, New Zealand.In this role, you will provide exceptional customer service to patients while also supporting the dental team with various administrative tasks.Key...
-
Technical Help Desk Technician
8 hours ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeWelcome to Spark New Zealand Limited, where we empower our customers to unleash their potential through exceptional service and innovative solutions. As a Technical Help Desk Technician, you will be an integral part of our team responsible for delivering top-notch technical support to our customers.We are looking for a highly motivated and technically savvy...