Mail And Customer Services Officer

4 days ago


Hamilton, Waikato, New Zealand Nz Post Full time

Mail and Customer Service OfficerOn call casualLocation: 536 Anglesea Street Hamilton$26.84 per hour paid fortnightlyA role with variety
The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection).Imagine a job where you can help Kiwi businesses grow, connect whanau across the world, uplift communities, and spread joy, all in a day's work.
Well, are you up for it?
If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.Working at our Angelsea Street in Hamilton, our Mail and Customer Service Officer deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone.
You'll champion our products and services, provide suggestions and access information for our customers.
Each day is busy and varied and will see you developing your problem-solving skills.We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.What can we offer you?Learning and development opportunities to help support your career goalsA values-driven organisation that supports and respects its employeesA safe and secure work environmentA stable government-owned agency who isn't going anywhereWhat We Need From YouBe available to work on call as required Monday to SaturdayA valid NZ Restricted drivers license or aboveProblem-solving skills – can you think on the fly and find the best outcomes?Administration and data entry skillsConfidence to interact with people from all backgrounds face to face, phone and emailAll applicants will be required to provide proof of their eligibility to work in New Zealand.
Any appointment will be subject to a satisfactory drug test and security check.NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you - Stronger together - Deliver the best.
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