EPA Contact Centre Team Member
4 days ago
We're looking for a highly skilled Customer Insight Advisor to join our contact centre team. As part of this role, you'll be the first point of contact for people reaching out to us. You'll provide clear and accurate information, ensure every interaction is a positive experience, and contribute to identifying and fixing customer pain points.
You'll have the opportunity to work with a diverse range of customers, respond to inquiries, and resolve issues efficiently. You'll also receive training in various areas, including the Emissions Trading Scheme and Hazardous Substances.
We value our staff's enthusiasm for making a difference and encourage them to bring their ideas for improving our services. If you enjoy helping people and want to be part of a team that makes a positive impact, we'd love to hear from you.
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Manager Contact Centre
1 day ago
Wellington, Wellington, New Zealand Ministry Of Justice (New Zealand) Full timeResponsibilities:Managing day-to-day operations as well as the operations team and operations department.Working closely with the leadership team to ensure priorities of the work programme result in efficient and effective operations.Managing budgets, forecasting, and allocating resources to help meet business and strategic goals.Working cross-departmentally...
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National Contact Centre Manager
3 weeks ago
Wellington, Wellington, New Zealand OCG Consulting Full timePermanent | Wellington | Posted 31 January 2025 | Ref No BH-168543 National Contact Centre Manager Are you an experienced contact centre leader with a background in the health sector? Do you have a track record of leading teams, improving service delivery, and implementing operational improvements?We're looking for a strong leader to manage a National...
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Contact Centre Management Specialist
7 days ago
Wellington, Wellington, New Zealand Access Community Health Full timeOur OrganisationAccess Community Health | Uru Ātea is a leading provider of home-based healthcare and support in New Zealand. Our mission is to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities.We are a 4,000 person-strong team in an organisation which has been at the...
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Contact Centre Leadership Role
6 days ago
Wellington, Wellington, New Zealand Ministry Of Justice - New Zealand Full timeAbout UsThe Ministry of Justice is committed to strengthening people's trust in the law of Aotearoa, New Zealand. We are a fun, friendly and diverse group, and we are all great communicators and relationship builders.We encourage and inspire our teams through energy, enthusiasm, integrity and have a consistent focus on what is important - excellent service...
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Environmental Consultant Lead
3 days ago
Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAbout Our GroupThe Corporate Services Group plays a vital role in supporting the Environmental Protection Authority's (EPA) strategic goals. This group works closely with other teams to lead, support, and enable the EPA to achieve its objectives.We have four teams within the Corporate Services Group:Information Management and Technology: Ensures the EPA's...
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Contact Centre Professional
2 days ago
Wellington, Wellington, New Zealand Kiwirail Full timeAbout KiwiRailWe're a company that's passionate about connecting New Zealanders sustainably. Our vision is to create Stronger Connections, Better New Zealand, and we're committed to achieving this through our dedicated employees.The Job DescriptionAs a Contact Centre Specialist, you'll be responsible for delivering exceptional customer experiences across...
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Vibrant Centre Team Member
4 days ago
Wellington, Wellington, New Zealand Pinehaven Playcentre Full timePinehaven Playcentre is seeking a Vibrant Centre Team Member to join our team! As a key member of our Centre whānau, you'll contribute to creating a warm and welcoming environment for our tamariki, parents and whānau.About the RoleThis permanent position involves working Monday and Thursday mornings during term time only. You'll have the opportunity to...
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Customer Insight Advisor
3 days ago
Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou kaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Contact Centre Leadership Role
1 day ago
Wellington, Wellington, New Zealand Ministry Of Justice (New Zealand) Full timeOverviewOur Ministry of Justice is committed to strengthening people's trust in the law of Aotearoa, New Zealand. We're looking for someone with experience leading a national Contact Centre and/or service delivery operation to join our team.Salary and BenefitsThe appointing salary for this role will be between $110,766 and $154,680 based on skills and...
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Customer Experience Expert
3 days ago
Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAbout Our CompanyThe Environmental Protection Authority (EPA) is New Zealand's independent environmental regulator. Our purpose is to protect the environment, promote sustainability, and ensure the health and well-being of all New Zealanders.We welcome you to join us on our journey to a healthy environment that benefits everyone. At the EPA, we encourage big...
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Contact Resolution Expert
2 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeJob SummaryWe are seeking a skilled Contact Resolution Expert to join our team at Wellington Water. As a key member of our customer contact and dispatch functions, you will provide frontline support to customers across both our customer contact and dispatch operations.About the RoleThis is a challenging role that requires strong problem-solving and...
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Senior Advisor Official Correspondence
1 day ago
Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou kaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Team Leader Hs1
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou KaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Senior Advisor Toxicology
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou KaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Playcentre Team Member
5 days ago
Wellington, Wellington, New Zealand NZ Playcentre Federation Full timeAre you passionate about early childhood education and eager to make a meaningful contribution to the lives of children and families? Look no further! As a Centre Facilitator at Pinehaven Playcentre, you will have the opportunity to shape the educational experience of young learners and empower parents and caregivers in their roles as Kaiako.Your Key...
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Call Centre
6 days ago
Wellington, Wellington, New Zealand Instillery Group Full timeJobs on SEEK - New Zealand's no.1 Employment, Career and Recruitment siteThe Instillery in Call Centre & Customer ServiceValue driven team, and inclusive supportive organisation culture.Flexible working policy and 1 extra gifted day.Opportunity to make a real difference in your community.This is a Full time job.Location: Wellington Central, Wellington...
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Wellington, Wellington, New Zealand New Zealand Government Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou KaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Wellington, Wellington, New Zealand Environmental Protection Authority Nz Full timeAs New Zealand's environmental regulator, the work we do today helps shape the future of our tomorrow.Our purpose | To tatou KaupapaWe are the Environmental Protection Authority (EPA), Aotearoa New Zealand's independent environmental regulator.Our role is important: to help protect our country's unique way of life by looking out for the health of its...
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Contact Centre Representative
2 days ago
Wellington, Wellington, New Zealand New Zealand Post Full timeWhat We Offer:New Zealand Post is a lively bunch of people with a diverse set of skills, united by one mission – to deliver for New Zealand. As a Customer Service Representative, you'll be part of a dynamic team that's dedicated to providing exceptional customer service.Key Responsibilities:You'll be handling inquiries, requests, or complaints from...
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Contact & Dispatch Coordinator
1 day ago
Wellington, Wellington, New Zealand Wellington Water Full timeAssist customers and public to resolve water related issues.Permanent or Fixed Term opportunity.Convenient Petone location with hybrid working.The remuneration range for this role starts from $62,410 (including KiwiSaver) however remuneration will be dependent on skills and experience.The opportunityIn either a permanent or fixed term position, you will...